Health Information Release Specialist | Hendersonville, NC.

UNC Health Care; Patton Park (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Pardee UNC Health Care is seeking a Health Information Release Specialist. The role handles requests for health information and ensures proper authorization and HIPAA compliance. The candidate will act as the department’s first contact, verify requester identity, and manage documentation within the EMR system.

The position requires a high school diploma, familiarity with desktop tools, and preferred notary commission. Training in medical terminology may be provided.

Qualifications

• High school degree or equivalent required.
• Familiarity with desktop computing tools and software.
• Notary Public commission preferred; must obtain if not already; training in Medical Terminology is a plus.

Responsibilities

• Serves as the first point of contact for the department. Receives medical requests over phone, in-person, fax and email.
• Confirms the identity of requestors using government-issued IDs and reviews written authorization.
• Ensures HIPAA-compliant authorization is obtained prior to release of records and within policy time frames.
• Collaborates with Pardee legal counsel regarding subpoenas and court orders for medical information.
• Documents and directs patient complaints with risk management.
• Responds to governmental information requests requiring expedited attention.
• Notarizes signatures on legal documents as part of notarization duties.
• Records all releases in the EMR system.

Skills

Notary Public

HIPAA awareness

Education

High school diploma or equivalent

Associate's degree

Tools

EMR systems

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Health Information Release Specialist receives requests for health information distribution and releases as authorized and appropriate.

Responsibilities

• Serves as the first point of contact for the department. Receives medical requests over a range of mediums including phone, in-person, fax and email.
• Confirm the identify of requestors using government-issued methods of identification. Reviews written authorization from patients prior to release.
• Ensures that a HIPAA-compliant Authorization for the Release of Medical Information is obtained prior to the release of records outside the organization, and in strict adherence to HIPAA and hospital patient privacy guidelines as defined in the Release of Information procedure. Authorizations should include: patient name, signature of patient or legal representative, name of the requester, dates of service requested are prior to the date signed, and within policy-defined time period constraints, and that relevant Alcohol/Substance Abuse/Psychiatric/or HIV diagnoses are included in the body of the authorization.
• Collaborates with Pardee legal counsel regarding subpoenas and court orders for medical information or when legal issues arise regarding disclosure of health information to a third party.
• Documents and direct patient complaints or grievances with organizational risk management team.
• Receives and responds to governmental information requests requiring special and/or expedited attention such as concealed weapon permits or Social Services requests.
• Responsible for completing and notarizing signatures on legal documents to include affidavits, power of attorneys, advance directives, and other legal documents as part of notarization duties.
• Documents all releases into electronic medical recordkeeping (EMR) tool.

PARDEE

Qualifications

Hired applicants will be required to obtain notary public commission. Training opportunities will be provided at no cost.

Required

• High school degree or equivalent
• Familiarity with desktop computing tools and software

Preferred

• Current Notary Public commission
• Associate's degree
• Training or education in Medical Terminology

01.9615.8300

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Health Information Management

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.