Health Information Operations Supervisor

Datavant Corporation; Manchester (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Health Information Operations Supervisor, where you'll lead a dynamic team dedicated to improving healthcare through data. In this hybrid role, you'll be at the forefront of client service and team management, ensuring compliance and driving productivity. Your leadership will inspire your team to tackle complex challenges, while your expertise in health information will guide operational strategies. This is an exciting opportunity to make a significant impact in a high-performance culture that values diversity and innovation. If you're passionate about health data and want to contribute to transformational solutions, this role is perfect for you.

Qualifications

• 1-2 years of health information experience required.
• Well-versed with HIPAA standards and compliance.

Responsibilities

• Lead and motivate a growing team in health information operations.
• Manage client requests and ensure compliance with guidelines.

Skills

Leadership

Client Support

Communication

Problem Solving

Detail Orientation

Health Information Management

Presentation Skills

Education

Experience in Health Information

Tools

Power BI

MS Office

EMR Systems (EPIC, Cerner)

Job description

Health Information Operations Supervisor

Manchester, CT

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line people management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to the Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

This is a hybrid role that will require some travel around the Manchester, CT and surrounding areas.

You will:

1. Have a passion to lead, train and motivate a growing and excited team.
2. Communicate and collaborate with leadership on issues, opportunities, or challenges.
3. Lead Audit Team which receives requests from Payors.
4. Review data and provide client and leadership solutions.
5. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
6. Manage the requests coming in from the Risk Management Team of the client.
7. Be the leader of client locations and plan for fluctuating needs.
8. Oversee the escalation calls from our centralized call centers.
9. Participate in project teams and committees to advance operational strategies and initiatives.
10. Coordinate with location/client management on complex issues while building a strong relationship.

What you will bring to the table:

1. A true leadership philosophy in which the goal of the leader is to serve.
2. Ability to support clients and your team working both on-site and remotely.
3. 1-2 years of health information related experience.
4. Well-versed with HIPAA standards.
5. A knack for presenting to leadership, clients, and your team via video or in person.
6. Solution provider and forward thinking.
7. Detail and quality oriented as it relates to accurate and compliant information for medical records.
8. Power BI, MS Office.
9. EMR experience with EPIC or Cerner.
10. Previous production/metric-based work experience.
11. Team building and experience elevating individuals’ careers.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The estimated total cash compensation range for this role is: $27.88 - $32.21 USD.

The estimated base salary range (not including bonus/commission) for this role is: $27.88 - $32.21 USD.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at [e-mail].

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