Health Information Operations Supervisor

Datavant; Fairfax (VA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

An innovative data platform company is seeking a Health Information Operations Supervisor to lead a dynamic team in enhancing client service and operational efficiency. This hybrid role involves managing workflows, training staff, and ensuring compliance with health information standards. The ideal candidate will possess strong leadership skills, a solution-oriented mindset, and a commitment to fostering a positive work environment. Join a values-driven team dedicated to tackling complex healthcare challenges with cutting-edge solutions and make a significant impact in the industry.

Qualifications

• 1-2 years of health information experience required.
• Knowledge of HIPAA standards is essential.

Responsibilities

• Lead and motivate a growing team in health information operations.
• Collaborate with leadership on operational issues and opportunities.

Skills

Leadership

Client Service

HIPAA Knowledge

Presentation Skills

Attention to Detail

Solution-oriented

Education

Health Information Experience

Tools

Power BI

MS Office

Job description

Job Description: Health Information Operations Supervisor

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and care providers.

Joining Datavant means becoming part of a high-performing, values-driven team. We are tackling some of healthcare's most complex problems with innovative, technology-forward solutions. Our team members bring diverse professional, educational, and life experiences to realize our bold healthcare vision.

Role Overview

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role involves front-line people management, training, ensuring process compliance, and supporting leadership in planning and implementing departmental or regional projects. The supervisor maintains workflow and productivity, handles escalated situations, and fosters a positive work environment. Additional responsibilities include assisting in the hiring process, engaging with clients, and staff development across multiple sites.

This is a hybrid position requiring weekly onsite work in Fairfax, VA or Falls Church, VA.

Key Responsibilities

• Lead, train, and motivate a growing team.
• Collaborate with leadership on operational issues and opportunities.
• Lead audit teams responding to payor requests.
• Review data and provide solutions to clients and leadership.
• Suggest process improvements and provide feedback.
• Manage requests from the Risk Management Team.
• Plan for fluctuating needs at client locations.
• Oversee escalation calls from call centers.
• Participate in project teams and initiatives.
• Build strong relationships with location and client management.

Qualifications

• Leadership philosophy focused on service.
• Ability to support clients and team remotely and onsite.
• 1-2 years of health information experience.
• Knowledge of HIPAA standards.
• Effective presentation skills via video or in person.
• Solution-oriented and forward-thinking.
• Attention to detail and accuracy in medical records.
• Proficiency in Power BI and MS Office.

Preferred Skills

• EMR experience with EPIC or Cerner.
• Experience with production or metrics-based work.
• Team building and career development experience.

Additional Information

Many clients require health screenings and vaccinations, with exemptions reviewed case-by-case. This role does not support employment sponsorship. Datavant is an Equal Opportunity Employer committed to a discrimination-free workplace. We value diversity and inclusion. Respondents to our voluntary demographic questions will remain anonymous and are optional.

For accommodations during the application process, contact us at [e-mail]. For more information on data collection and privacy, please review our Privacy Policy.