Health Information Management Technician

Lifepoint Health; Wilson (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Wilson Medical Center, part of Lifepoint Health, is seeking a Health Information Management Technician to ensure accurate and secure medical records. You will support physicians and APRNs with dictation, manage records flow, and uphold privacy standards in a fast-paced, detail-focused setting.

The role emphasizes attention to detail, patient privacy, and timely response to information requests, with on-site work in Wilson, NC. A high school diploma and familiarity with EHR systems are required.

Qualifications

• High school diploma or equivalent required; HIM experience preferred.
• Strong attention to detail and accuracy in reviewing medical records.
• Knowledge of HIPAA and privacy practices.
• Organizational and time-management skills for handling multiple requests.
• Proficiency with computers and electronic health information systems (EHR, dictation, tracking).
• Strong written and verbal communication with care team.
• Ability to learn and use medical record applications.

Responsibilities

• Review assembled medical records for completion deficiencies and regulatory compliance.
• Ensure accuracy, completeness, and integrity of medical records through review, scanning, data entry, and issue resolution.
• Track and resolve deficiencies by assigning items to staff and following up for completion.
• Support physicians/APRNs with electronic dictation and documentation workflows.
• Manage retrieval, printing, scanning, logging, and distribution of medical records.
• Protect patient privacy following HIPAA and hospital policies.
• Provide professional service to physicians, patients, families, and visitors; assist with on-call retrieval and other HIM duties.

Skills

Attention to detail

HIPAA privacy compliance

EHR proficiency

Education

High School Diploma or equivalent

Tools

EHR software

Dictation systems

Job description

Your experience matters

Wilson Medical Center is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. The Health Information Management Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Our Health Information Management team plays an important role in supporting quality patient care by ensuring health information is accurate, organized, secure, and accessible when needed. Team members help manage and maintain patient records, ensuring information is properly documented and handled in accordance with privacy and regulatory requirements. In this detail-oriented environment, you'll work closely with healthcare professionals and other team members, respond to day-to-day requests, and help ensure the integrity of patient information. Attention to detail, confidentiality, organization, and a willingness to learn are key to success in this role. From reviewing and maintaining health records to assisting with information requests and ensuring documentation is complete and accurate, the team makes a meaningful impact on the quality and continuity of patient care.

How you'll contribute

• Reviewing assembled medical records for completion deficiencies and ensuring documentation meets regulatory requirements, medical staff rules, and Joint Commission standards.
• Ensuring the accuracy, completeness, and integrity of the medical record through careful review, scanning, data entry, and timely resolution of documentation issues.
• Tracking and resolving record deficiencies by assigning outstanding items to the appropriate medical staff members, maintaining accurate data, and following up to ensure timely completion.
• Supporting physicians and APRNs with electronic dictation and documentation processes, including system setup, training, e-signature workflows, and follow-up on late or incomplete dictations.
• Managing the retrieval, printing, scanning, logging, and distribution of medical records for authorized physicians, patients, healthcare organizations, and other entities.
• Protecting patient privacy and confidential health information by following HIPAA, hospital policies, and applicable regulatory requirements when handling, accessing, and releasing medical records.
• Providing responsive and professional service to physicians, patients, families, and other visitors while supporting on-call record retrieval, fax transfers, dictation hold queues, and other HIM functions as needed.

Schedule: Full Time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we're looking for

• A high school diploma or equivalent required; prior experience in Health Information Management, medical records, or release of information practices preferred.
• Strong attention to detail and accuracy, with the ability to review medical records, identify deficiencies, and maintain complete and accurate documentation.
• Knowledge of medical records, release of information, and patient privacy practices, with an understanding of HIPAA and the importance of protecting confidential health information.
• Strong organizational and time-management skills, with the ability to manage multiple requests, deadlines, record deficiencies, and competing priorities.
• Proficiency with computers and electronic health information systems, with the ability to learn and effectively use EHR, scanning, dictation, tracking, and medical record applications.
• Strong written and verbal communication skills, with the ability to interact professionally with physicians, APRNs, patients, families, healthcare organizations, and other members of the care team.
• Critical-thinking and problem-solving skills, with the ability to exercise sound judgment, work indepen