Health Information Management Technician

Memorial Physician Practices; Rutherfordton (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & leave options

Education assistance

Wellness programs

Career growth

On-site work environment

Job summary

Rutherford Regional Health System is seeking a Health Information Management Technician to join our team. You will help ensure complete and accurate medical records, support physicians and APRNs with electronic dictation and documentation workflows, and uphold HIPAA privacy and regulatory standards.

This full-time days role offers the chance to contribute to patient care through meticulous record management, timely resolution of deficiencies, and collaboration with a dedicated care team across

Qualifications

• High school diploma or equivalent required; experience in Health Information Management preferred.
• Strong attention to detail and accuracy in reviewing medical records.
• Knowledge of HIPAA and patient privacy practices.
• Ability to manage multiple requests and deadlines in a fast-paced hospital setting.
• Proficiency with electronic health information systems and EHRs.

Responsibilities

• Review assembled medical records for completion and regulatory compliance.
• Ensure accuracy and integrity of medical records through review, scanning, data entry, and issue resolution.
• Track and resolve deficiencies by coordinating with medical staff.
• Support physicians and APRNs with electronic dictation and documentation workflows.
• Manage retrieval, printing, scanning, and distribution of medical records for authorized parties.
• Protect patient privacy following HIPAA and hospital policies.
• Provide responsive service to physicians, patients, families, and other visitors, including on-call record retrieval and fax transfers.

Skills

Attention to detail

HIPAA knowledge

Organizational skills

Communication skills

Critical-thinking

Independent work

Education

High school diploma or equivalent

Tools

EHR systems

Medical records software

Dictation workflow

Job description

Your experience matters

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. The Health Information Management Technician joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

RutherfordRegional Health System is a 143-bed acute care facility which offers a broad array of inpatient and outpatient care. RutherfordRegional is dedicated to providing patients with a full range of services to meet your healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

How you'll contribute

A Health Information Management Technician will excel in this role by:

• Reviewing assembled medical records for completion deficiencies and ensuring documentation meets regulatory requirements, medical staff rules, and Joint Commission standards.
• Ensuring the accuracy, completeness, and integrity of the medical record through careful review, scanning, data entry, and timely resolution of documentation issues.
• Tracking and resolving record deficiencies by assigning outstanding items to the appropriate medical staff members, maintaining accurate data, and following up to ensure timely completion.
• Supporting physicians and APRNs with electronic dictation and documentation processes, including system setup, training, e-signature workflows, and follow-up on late or incomplete dictations.
• Managing the retrieval, printing, scanning, logging, and distribution of medical records for authorized physicians, patients, healthcare organizations, and other entities.
• Protecting patient privacy and confidential health information by following HIPAA, hospital policies, and applicable regulatory requirements when handling, accessing, and releasing medical records.
• Providing responsive and professional service to physicians, patients, families, and other visitors while supporting on-call record retrieval, fax transfers, dictation hold queues, and other HIM functions as needed.

Schedule: Full Time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we're looking for

• A high school diploma or equivalent required; prior experience in Health Information Management, medical records, or release of information practices preferred.
• Strong attention to detail and accuracy, with the ability to review medical records, identify deficiencies, and maintain complete and accurate documentation.
• Knowledge of medical records, release of information, and patient privacy practices, with an understanding of HIPAA and the importance of protecting confidential health information.
• Strong organizational and time-management skills, with the ability to manage multiple requests, deadlines, record deficiencies, and competing priorities.
• Proficiency with computers and electronic health information systems, with the ability to learn and effectively use EHR, scanning, dictation, tracking, and medical record applications.
• Strong written and verbal communication skills, with the ability to interact professionally with physicians, APRNs, patients, families, healthcare organizations, and other members of the care team.
• Critical-thinking and problem-solving skills, with the ability to exercise sound judgment, work independently with minimal supervision, and remain effective in a fast-paced hospital environment.

More about Rutherford Regional Health System

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care, Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

EEOC Statement

"Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran