Job Summary
Supports the review and management of documentation by following standard instructions to retrieve, complete, correct, amend, transcribe, scan, and/or file medical records to support accurate and compliant health information management under close supervision. Supports the analysis and reporting of data by entering and gathering data for routine census and delinquency reports. Ensures compliance and medical record integrity by learning applicable policies and procedures.
Essential Responsibilities
- Works with others within immediate work group to obtain basic information. Listens to and addresses performance feedback. Learns fundamental knowledge and skills; acknowledges strengths and weaknesses. Adapts to change and feedback with significant guidance. Responds to the needs of others as directed to support completion of routine work tasks.
- Follows clearly defined procedures and well-defined, specific instructions to complete routine tasks with significant guidance. Collaborates with others within ones team to address basic task issues; communicates status and escalates more complex issues. Adheres to established processes, procedures, and deadlines, with guidance. Identifies and speaks up for improvement opportunities within own work.
- Supports compliance by: learning applicable policies and procedures to ensure medical record integrity.
- Supports the analysis and reporting of data by: entering and gathering data to be used for routine census and delinquency reports as directed.
- Supports the review and management of documentation by: following standard procedures when reviewing and verifying patient information, documentation, and clinician signatures in routine medical records to ensure accuracy and completeness; supporting team members to communicate with providers to remedy basic documentation deficiencies; and scanning, filing, transcribing, and maintaining medical records, under close supervision.
Knowledge, Skills and Abilities: (Core)
- Ambiguity/Uncertainty Management
- Attention to Detail
- Business Knowledge
- Communication
- Critical Thinking
- Cross-Group Collaboration
- Decision Making
- Dependability
- Diversity, Equity, and Inclusion Support
- Drives Results
- Facilitation Skills
- Health Care Industry
- Influencing Others
- Integrity
- Learning Agility
- Organizational Savvy
- Problem Solving
- Short- and Long-term Learning & Recall
- Teamwork
- Topic-Specific Communication
Knowledge, Skills and Abilities: (Functional)
- Computer Literacy
- Data Entry
- Maintain Files and Records
Minimum Qualifications
- High School Diploma or GED, or equivalent OR Minimum one (1) year of experience working in a corporate or business office environment.
Preferred Qualifications
- Post-high school coursework in medical terminology or equivalent related experience.