Health Information Clerical Supervisor - Lead Operations

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 40,000 - 56,000; Full time

Job summary

South Central Regional Medical Center is seeking a Clerical Supervisor in Laurel, MS, responsible for leading clerical staff within the Health Information Department and ensuring timely processing of medical records, scanning, storage, and release in compliance with HIPAA, CMS, and DNV standards. The role emphasizes leadership, training, and operational support to meet productivity goals.

Responsibilities include scheduling, performance evaluations, policy enforcement, and cross-training while

Qualifications

• High school diploma or equivalent is required.
• Supervisory experience is highly preferred.
• Healthcare experience is highly preferred.

Responsibilities

• Direct daily activities of clerical staff and ensure production goals are met.
• Ensure departmental policies, procedures, and guidelines are followed.
• Communicate updates, changes, and operational information to staff.
• Provide training, coaching, feedback, and corrective action as needed.
• Complete annual performance evaluations.
• Ensure equipment and supplies are available for staff.
• Explain and enforce hospital policies and procedures.
• Create work schedules and monitor time and attendance records.
• Maintain productivity records and prepare reports as requested.
• Maintain knowledge of CMS Conditions of Participation, HIPAA, and DNV standards.
• Monitor chart analysis task queues and incomplete chart reports.
• Ensure charts are completed within established timeframes.
• Assist patients with patient portal access and usage.
• Cross-training all clerical department functions and provide support as needed.
• Perform other duties as assigned.

Skills

Leadership

Supervisory experience

Healthcare experience

Communication skills

Attention to detail

Problem-solving

Confidentiality

Time management

Education

High school diploma or equivalent

Job description

South Central Regional Medical Center is seeking a Clerical Supervisor in Laurel, MS, responsible for leading clerical staff within the Health Information Department and ensuring timely processing of medical records, scanning, storage, and release in compliance with HIPAA, CMS, and DNV standards. The role emphasizes leadership, training, and operational support to meet productivity goals.

Responsibilities include scheduling, performance evaluations, policy enforcement, and cross-training while