Health Information Analyst - Vital Statistics Specialist

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Health Information Analyst to ensure the accurate submission of vital records. This role involves guiding families through the birth certificate process, managing data entry, and maintaining relationships with state offices. With a focus on customer service, the ideal candidate will demonstrate attention to detail and analytical skills. The position offers a hybrid work schedule, allowing flexibility while contributing to vital public health records. If you are passionate about data management and have a strong commitment to accuracy, this opportunity is perfect for you.

Qualifications

• Certification as RHIA or RHIT, or equivalent experience/education required.
• Minimum two years’ experience with EHR systems and customer service.

Responsibilities

• Gather required information for vital records from parents or guardians.
• Ensure accurate entry into VERA and report documentation errors.

Skills

Data Management

Attention to Detail

Analysis & Critical Thinking

Decision Making & Independence

Teamwork

Education

Certification as RHIA or RHIT

Knowledge of medical terminology

Experience with EHR systems (e.g., EPIC)

Tools

Microsoft 365

Job description

Health Information Analyst - Vital Statistics Specialist

Join to apply for the Health Information Analyst - Vital Statistics Specialist role at Michigan Medicine.

Job Summary
Ensures accurate and timely submission of birth, loss, and stillbirth certificates to the State of Michigan, maintaining vital records integrity. Acts as the main contact for patients and families, guiding them through birth certificate and Parentage processes. Collects and compiles information from various sources for entry into the Vital Events Registration Application (VERA). Builds relationships with county and state offices, staying updated on system changes. Submits data regularly and provides management with statistical reports.

Responsibilities

1. Operations
2. Work directly with parents or guardians at Michigan Medicine’s Von Voigtlander Women’s Hospital to gather required information for vital records.
3. Search systems for necessary data and ensure accurate entry into VERA.
4. Report and correct documentation errors; suggest process improvements.
5. Follow all legal and regulatory requirements; inform management of issues.
6. Perform additional departmental tasks as needed.

Customer Service

Provide excellent service to patients, families, clinicians, and staff. Communicate policies clearly regarding record completion and reporting requirements.

Skill Set

• Data Management: Organize and verify data for accessibility and reliability.
• Attention to Detail: Ensure accuracy in all tasks.
• Analysis & Critical Thinking: Understand complex problems and make informed decisions.
• Decision Making & Independence: Work independently, make quick decisions, maintain confidentiality.
• Teamwork: Collaborate effectively and adapt to changes.

Job Requirements

• Certification as RHIA or RHIT, or equivalent experience/education.
• Knowledge of medical terminology.
• Minimum two years’ experience with EHR systems (e.g., EPIC) and administrative systems.
• Customer service experience, including in-person interactions.
• Proficiency in Microsoft 365.
• Ability to multi-task and stand/walk long distances.

Work Schedule

40 hours/week, Monday-Sunday, 8-hour shifts, availability from 6:30 AM to 3:00 PM. Hybrid work mode with onsite and remote options, subject to review.

Equal Opportunity

The University of Michigan is an equal employment opportunity employer.