Health Informatics Specialist – Epic Optimization

St. Louis County; Berkeley, Clayton (MO, MO); Hybrid; USD 57,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Public Service Loan Forgiveness

Hybrid work environment

Job summary

The Saint Louis County Department of Public Health is seeking a Health Informatics Specialist – Epic Optimization to support Epic configuration, maintenance, testing, and ongoing optimization. You will work with clinical staff, program staff, and technical partners to ensure data integrity and enhance system functionality.

Responsibilities include data extraction, reporting, and visualization to inform decision making and improve operational efficiency.

Qualifications

• Bachelor's degree or higher in a public health, informatics, or related field.
• Experience with public health or healthcare data systems and EHRs.
• Experience administering, supporting, or optimizing Epic or similar EHR platforms.
• Experience developing reports, dashboards, data extracts, or visualizations for decision making.

Responsibilities

• Serve as primary support resource for Epic EHR system.
• Assist with configuration, maintenance, testing, and optimization of Epic workflows.
• Ensure data accuracy, completeness, and consistency within Epic and related systems.
• Provide daily technical support and troubleshooting for Epic and related tools.
• Collaborate with clinical, operational, and informatics teams to evaluate workflows.
• Support system upgrades, implementations, training, and issue resolution for Epic.
• Develop and maintain documentation, reports, dashboards, and data validation processes.
• Perform routine data quality audits and validation checks.
• Create data visualizations for leadership and public health data needs.
• Perform other duties as required.

Skills

Epic optimization

Data analysis

Data governance

Public health data systems

Stakeholder collaboration

Education

Bachelor's degree in public health, informatics, multimedia, visual arts, or related field

Tools

Epic EHR

Job description

Make a Difference in Your Community

The Saint Louis County Department of Public Health is seeking a solutions-driven professional to serve as a Health Informatics Specialist – Epic Optimization. This position reports to the Manager of Informatics and is responsible for supporting the implementation, functionality, and ongoing optimization of Epic, the Department of Public Health’s electronic health record (EHR) system.

This role works closely with clinical staff, program staff, division leadership, and technical partners to ensure data integrity, enhance system functionality, and support the collection, analysis, and use of data to inform decision making. This Informatics Specialist plays a key role in improving operational efficiency and advancing the Department’s ability to use information to protect and improve community health outcomes.

The typical work hours are from 8:00 am – 4:30 pm, Monday – Friday.

Why Work with Us?

• Competitive Average Salary: Typical starting salary range is between $56,929.60 - $68,307.20 annually, based on your qualifications.
• Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Saint Louis County Employee Benefits
• Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid
• Flexible Work Environment: Benefit from a hybrid work model that supports work-life balance.

As an Informatics Specialist, you will

• Serve as a primary support resource for Epic, the Department of Public Health’s electronic health record (EHR) system.
• Assist with the configuration, maintenance, testing, and optimization of Epic workflows and system functionality.
• Ensure the accuracy, completeness, and consistency of data maintained within Epic and related health information systems.
• Provide daily technical support and troubleshooting assistance to staff utilizing Epic, integrated applications, and related public health data systems.
• Collaborate with clinical, operational, and informatics teams to evaluate workflows and support process improvements aligned with Epic system capabilities.
• Support system upgrades, implementations, training activities, and issue resolution related to Epic and associated technologies.
• Develop and maintain system documentation, reports, dashboards, data extracts, and data validation processes to support operational, leadership, and regulatory requirements.
• Perform routine data quality audits and validation checks to maintain data integrity and compliance.
• Create high-quality data visualization products and informatics materials for consumption by decision makers and to support public-facing data efforts.
• Perform other duties as required or assigned.

Qualifications and Preferences

• Equivalent to a Bachelor's Degree in public health, informatics, multimedia, visual arts, computer programming or a related field
• Two years or more of related work experience
• Preference may be given to applicants with the following:
  • Experience working with public health or healthcare data systems, including electronic health record systems.
  • Experience administering, supporting, or optimizing Epic or similar electronic health record platforms.
  • Experience supporting system implementation, upgrades, testing, workflow documentation, or user training.
  • Experience developing reports, dashboards, data extracts, or data visualizations to support operational decision making.
  • Knowledge of data quality standards, data governance, and data security practices.
  • Experience working in a public health, governmental, or healthcare setting

SELECTION AND APPOINTMENT

A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. Responses provided to the interview questions listed under the Supplemental Question heading of this posting will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. Once questions are scored, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

COVID-19 VACCINATION POLICY

In support of commitment to the health, safety, and wellness of all staff and to be compliant with the Centers for Medicare and Medicaid Services (CMS) Omnibus COVID-19 Health Care Staff Vaccination Rule it is the policy of the Department of Public Health that all newly hired employees are required to provide proof of COVID-19 vaccination. Acceptable forms of proof include CDC COVID-19 vaccination cards (or legible photo), documentation from a health care provider, electronic health record, or state immunization information system record. New employees must be fully vaccinated prior to starting service for the Department, and adherence to this policy is a condition of employment. Full vaccination means having received a Food and Drug Administration (FDA) Emergency Use Authorization (EUA) approved vaccine or vaccine series, consisting of two doses of either of the two-dose vaccines or one dose of the single-dose vaccine. For moderately or severely immunocompromised individuals, a primary series consists of a 3-dose series of an mRNA COVID-19 vaccine or a single dose of Janssen COVID-19 Vaccine. Individuals are considered fully vaccinated two weeks after the second dose in a two-dose series, or two weeks after a single-dose vaccine. At this time, full vaccination does not require a booster shot. The meaning of “fully vaccinated” is subject to change in accordance with the most recent Centers for Disease Control and Prevention (CDC) guidelines. For applicants with a CMS clinical contraindication to the vaccine or sincerely held religious beliefs, which prohibit them from receiving a vaccine, you may contact the Department of Public Health Office of Human Resources (DPH HR) during the hiring phase to request an exemption or reasonable accommodation. Employees granted exemption for medical or religious reasons will be required to wear facial coverings to reduce the risk of transmission to at-risk individuals in DPH facilities and submit to weekly COVID-19 testing. All prospective employees must read and acknowledge the Policy during the application process.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at [phone] for more information on this policy.

St. Louis County
Division of Personnel, 7th Floor
Clayton, MO63105
[phone]
Relay MO 711 or 800-735-2966
An Equal Opportunity Employer
Fax: [phone]
www.stlouiscountymo.gov