Health Info Svc Technician - Ft. Smith

Mercy Hospital Springfield; Fort Smith (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Tuition support

Paid time off

Matched retirement plans

Job summary

Mercy Co in Fort Smith, AR is hiring a Health Information Technician to process PHI requests in compliance with HIPAA and related regulations. This role supports provider queries and performs basic chart corrections while ensuring accuracy and timely fulfillment. Ideal candidates have a high school diploma, at least one year in HIM or medical records, and prefer some college.

RHIT/RHIA certification is a plus. Strong attention to detail and good communication are essential.

Qualifications

• Familiarity with medical terminology and PHI handling.
• 1 year of HIM/medical records department experience required.
• Knowledge of medical record regulations and release of information.

Responsibilities

• Process and fulfill PHI requests in compliance with regulations.
• Answer provider questions regarding documentation and corrections.
• Manage scanned medical records to maintain quality and productivity.

Skills

Attention to detail

Interpersonal skills

Communication skills

Data analysis

EHR terminology

Computer skills

Education

High school diploma or equivalent

Some college coursework preferred

RHIT or RHIA certification

Tools

Microsoft Office

EHR systems

Job description

Find your calling at Mercy!

The Health Information Technician processes and fulfills requests for protected health information (PHI) in compliance with regulations, aiming to enhance requester experience. The role addresses the provider questions regarding documentation and basic chart corrections. The role also involves managing scanned medical records to ensure quality and productivity standards are met.

Position Details:

Minimum Qualifications:
Education: High school diploma or equivalent; medical terminology.
Experience: 1 year in HIM/medical records department or related field.

Preferred Qualifications:
Education: Knowledge of anatomy and physiology. Some college preferred.
Experience: 2 years in an acute care medical records department; 1 year experience in Release of Information or Analysis role in an acute care setting.
Certification: RHIT or RHIA

Other Skills, Knowledge, Abilities:

• Strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently.
• Highly motivated and organized problem solver with analytical, problem-solving, and data analysis skills.
• Proficient in medical record regulatory requirements, research, computer skills, Microsoft Office, medical terminology, and EHR terminology.
• Adaptable to changing needs and dynamics, with the ability to perform repetitive tasks and work on a computer for extended periods.
• Possesses strong computer skills, as well as intermediate skills in analysis, problem-solving, and research, with strong attention to detail.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.