Health Info Svc Technician - Ft. Smith

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Fort Smith (AR); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Health Information Technician to process and fulfill protected health information requests in compliance with regulations, supporting provider queries and documentation accuracy.

The role also involves managing scanned medical records to meet quality and productivity standards, with emphasis on attention to detail, strong communication, and independent work habits.

Preferred candidates have RHIT/RHIA certification or relevant coursework in health information management.

Qualifications

• High school diploma or equivalent; medical terminology knowledge.
• 1 year in HIM/medical records or related field.
• Some college in health information management is preferred.
• RHIT or RHIA certification is a plus.

Responsibilities

• Process and fulfill requests for PHI in compliance with regulations.
• Address provider questions regarding documentation and basic chart corrections.
• Manage scanned medical records to meet quality and productivity standards.

Skills

Attention to detail

Interpersonal communication

Data analysis

Analytical thinking

EHR terminology

Microsoft Office

Education

High school diploma or equivalent; medical terminology

Some college in HIM/related field (preferred)

RHIT or RHIA certification (preferred)

Job description

Find your calling at Mercy!

The Health Information Technician processes and fulfills requests for protected health information (PHI) in compliance with regulations, aiming to enhance requester experience. The role addresses the provider questions regarding documentation and basic chart corrections. The role also involves managing scanned medical records to ensure quality and productivity standards are met.

Position Details

Minimum Qualifications:

• Education: High school diploma or equivalent; medical terminology.
• Experience: 1 year in HIM/medical records department or related field.

Preferred Qualifications

• Education: Knowledge of anatomy and physiology. Some college preferred.
• Experience: 2 years in an acute care medical records department; 1 year experience in Release of Information or Analysis role in an acute care setting.
• Certification: RHIT or RHIA

Other Skills, Knowledge, Abilities

• Strong attention to detail, excellent interpersonal and communication skills, and the ability to work independently.
• Highly motivated and organized problem solver with analytical, problem-solving, and data analysis skills.
• Proficient in medical record regulatory requirements, research, computer skills, Microsoft Office, medical terminology, and EHR terminology.
• Adaptable to changing needs and dynamics, with the ability to perform repetitive tasks and work on a computer for extended periods.
• Possesses strong computer skills, as well as intermediate skills in analysis, problem-solving, and research, with strong attention to detail.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.