Health Data Product Expert - Remote Customer Impact

Veeva Systems; Boston (MA); Hybrid; USD 65,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Product Expert to lead customer engagements and support the Compass suite of products. This role involves fostering customer relationships, guiding product use, and ensuring success in life sciences data operations.

The ideal candidate will have over 6 years of experience, strong analytical, communication, and problem-solving skills. Veeva offers a flexible work environment and comprehensive benefits.

Qualifications

• 6+ years in a customer-facing role at a consulting company or internal analytical role at a life sciences company.
• Experience with industry data products/partners like IQVIA, Komodo.
• Strong problem-solving skills and proactive approach to customer needs.

Responsibilities

• Lead customer engagements as primary contact from contracting onward.
• Understand customer strategic objectives related to data operations.
• Act as liaison between customer and Veeva teams to address needs.

Skills

Customer-facing experience

Analytical skills

Problem-solving skills

Communication skills

Job description

Veeva Systems is seeking a Product Expert to lead customer engagements and support the Compass suite of products. This role involves fostering customer relationships, guiding product use, and ensuring success in life sciences data operations.

The ideal candidate will have over 6 years of experience, strong analytical, communication, and problem-solving skills. Veeva offers a flexible work environment and comprehensive benefits.