Health Coordinator

CareerArc; Richardson (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare company is seeking a member support associate who will contact members to inform and educate them about medical management programs. This telecommute role requires strong customer service skills, knowledge of medical systems, and effective communication. Join a purpose-driven team focused on personal and professional development in a supportive environment.

Qualifications

• 1 year of college and 2 years' experience with automated systems OR 3 years' experience with automated systems.
• 1 year experience in managed care or medical systems.
• Knowledge of medical terminology and claims systems.

Responsibilities

• Contact members to inform and educate them on medical management programs.
• Conduct research and perform data entry.
• Support clinicians in the Medical Management department.

Skills

Customer service skills

Verbal and written communication

PC proficiency

Education

1 year of college

College courses in computer science or medical field

Tools

Microsoft Office

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for contacting members to inform and educate them on our medical management programs, conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

JOB REQUIREMENTS:
* 1 year of college and 2 years' experience with automated systems OR 3 years' experience with automated systems.
* 1 year experience with managed care system(s) or medical systems (i.e. hospital or doctor office).
* Experience coordinating member needs, providing assistance to members, and analyzing member needs.
* Knowledge of medical terminology.
* Knowledge of medical claims systems.
* PC proficiency including Microsoft Office applications.
* Customer service skills.
* Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

PREFERRED JOB REQUIREMENTS:
* College courses in computer science or the medical field.

#LI-FW1

#LI-Remote

This is a Telecommute (Remote) role for Richardson, Texas.

**You must live in or near Richardson, TX for this role**

**Schedule is Tuesday through Saturday**

Sponsorship is not available

Compensation: $17.75 - $27.83

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards