Health Coach- Remote

MAXhealth; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

MAXhealth is actively seeking a full-time Health Coach to assist in managing patient care within our medical clinics in Florida. This role involves performing care management, answering inquiries, and ensuring compliance with healthcare standards while promoting patient self-management. Candidates with relevant healthcare qualifications and strong bilingual communication skills are encouraged to apply.

Benefits

Health Benefits

401k Plan

Life Insurance

Long-Term Disability

Paid Time Off (PTO)

Paid Holidays

Qualifications

• Experience in a relevant healthcare role with at least 2+ years.
• Effective communication in English and Spanish.
• Positive customer service skills.

Responsibilities

• Perform care management functions on-site and/or telephonically.
• Answer incoming calls regarding appointments and clinical inquiries.
• Promote patient self-management.

Skills

Customer Service

Bilingual Communication

Medical Knowledge

Education

LSCSW, LPN, Medical Assistant, Certified Nurse Assistant certification

Tools

Computer Skills

Job description

To be considered for this position, all candidates must reside in the state of Florida. Bilingual Spanish/English is preferred but not required.

Primary hours are Mon-Fri 8:00am-5:00pm. Evening, weekend, or holiday hours may be required based on business needs.

Starting Salary: Up to $20.00 an hour.

MaxHealth is looking to hire a full-time Health Coach to assist our medical clinics. Activities include performing care management functions on-site and/or telephonically, maintaining compliance with HIPAA, HRS, and OSHA standards, and observing strict confidentiality standards when dealing with patients and patient information. You will primarily answer incoming calls and provide resolutions related to appointments, clinical or referral questions, medical records, or billing inquiries. Health Coaches promote patient self-management using basic medical knowledge, experience, and skills to ensure appropriate resource utilization and quality outcomes.

JOB QUALIFICATIONS

• LSCSW, LPN, Medical Assistant, Certified Nurse Assistant certification/licensure as per State of Florida, or front desk experience with a minimum of 2+ years.
• Knowledge of medical practice and excellent computer skills are required.
• Must be able to communicate effectively both orally and in writing in English and Spanish.
• Ability to demonstrate positive customer service skills.

This position offers a competitive wage, depending on experience. We provide excellent benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off).

If this sounds like the right patient care opportunity for you, apply today!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and senior patients throughout Florida. We serve over 120,000 patients, many of whom are beneficiaries of Medicare or health plans purchased on the ACA exchange marketplace. MaxHealth is a rapidly growing network with more than 50 clinics across central and southern Florida. We also partner with independent providers to help them deliver high-quality care. We are customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable, committed to helping patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness—one patient at a time.

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