Health Coach- Remote

MAXhealth; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

MAXhealth is looking for a full-time Health Coach to enhance patient care. Responsibilities include care management, compliance with healthcare standards, and patient interaction. Candidates should possess relevant certifications, effective communication skills in both English and Spanish, and a strong commitment to patient confidentiality.

Benefits

Health Coverage

401k Plan

Life Insurance

Long-term Disability

Paid Holidays

Paid Time Off

Qualifications

• 2+ years of front desk experience preferred.
• Bilingual in English and Spanish is a plus.
• Must maintain HIPAA compliance and confidentiality.

Responsibilities

• Perform care management functions on-site and telephonically.
• Maintain compliance with HIPAA and OSHA standards.
• Answer incoming calls regarding appointments and medical inquiries.

Skills

Effective Communication

Customer Service

Basic Medical Knowledge

Education

LSCSW, LPN, Medical Assistant, or Certified Nurse Assistant certification

Tools

Computer Skills

Job description

To be considered for this position, all candidates must reside in the state of Florida. Bilingual Spanish/English is preferred but not required.

Primary hours are Mon-Fri 8:00am-5:00pm. Evening, weekend, or holiday work may be required based on business needs.

Starting Salary: Up to $20.00 an hour.

MaxHealth is seeking to hire a full-time Health Coach to assist our medical clinics. Responsibilities include performing care management functions on-site and/or telephonically, maintaining compliance with HIPAA, HRS, and OSHA standards, and observing strict confidentiality when dealing with patients and patient information. You will primarily answer incoming calls and provide resolutions related to appointments, clinical or referral questions, medical records, or billing inquiries. Health Coaches promote patient self-management by utilizing basic medical knowledge, experience, and skills to ensure appropriate resource utilization and quality outcomes.

JOB QUALIFICATIONS

• LSCSW, LPN, Medical Assistant, Certified Nurse Assistant certification/licensure as per the State of Florida, or a minimum of 2+ years of front desk experience.
• Knowledge of medical practice and excellent computer skills are required.
• Must be able to communicate effectively both orally and in writing in English and Spanish.
• Ability to demonstrate positive customer service skills.

This position offers a competitive wage, depending on experience. Benefits include health coverage, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off).

If this opportunity aligns with your career goals, apply today!

ABOUT MAXHEALTH

MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, we are a leading primary care platform providing high-quality, integrated care to adults and seniors across Florida. We serve over 120,000 patients, primarily beneficiaries of government-sponsored healthcare programs like Medicare and plans purchased through the Affordable Care Act marketplace. With more than 50 clinics in central and southern Florida, we also partner with independent providers to deliver excellent care. We are committed to being customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable, with a mission to deliver quality care, a simplified experience, and happiness—one patient at a time.