TPR Market EMR Coach (Remote based in Palm Beach, FL market)

Tenet Healthcare; Dallas (TX); Remote; USD 55,000 - 75,000; Full time

Job summary

Tenet Healthcare is seeking a TPR Market EMR Coach who will be responsible for training staff on clinical applications such as Athena and Medi-Mobile. This remote role (commuting required) involves aiding clinical integration, ensuring an effective use of technology in clinic workflows and requires a strong background in ambulatory care.

Qualifications

• Minimum one year experience in ambulatory clinical settings required.
• Experience with clinical information systems preferred.
• Ability to maintain collaboration with clinicians.

Responsibilities

• Train staff on EMR systems like Athena and Dragon.
• Provide on-site support and facilitate system updates.
• Create educational content and identify user efficiency trends.

Skills

Clinical workflow integration

Problem-solving

Communication skills

Education

High School Diploma or GED

Tools

Athena

Job description

TPR Market EMR Coach (Remote based in Palm Beach, FL market)

TPR Market EMR Coach (Remote based in Palm Beach, FL market)

1 week ago Be among the first 25 applicants

The TPR EMR Coach under direct supervision from the Market Clinical Informatics Manager and according to established policies and procedures functions as a clinical application expert and is primarily responsible for training TPR office staff to efficiently use clinical applications including but not limited to Athena, Dragon, Medi-Mobile and Collector. The TPR EMR Coach will proactively provide at the elbow support to clinic staff. The TPR EMR Coach is responsible for purposeful clinic rounding; providing direct support to providers and staff to ensure end users successfully integrate clinical applications into clinical workflow. The TPR EMR Coach ensures consistent and effective use of the applications that align with policy, procedure, and standards. The TPR EMR Coach may at times create education content to communicate and educate providers and staff. The TPR EMR Coach regularly provides suggestions and seeks feedback from physicians, clinicians and office staff communicating such information to the Market Clinical Informatics Director.

The TPR EMR Coach collaborates with the Market Clinical Informatics Manager to improve physician and clinicians’ satisfaction with the clinical applications, promote “voice of the customer” and improve IS service and support.

Must be in or able to commute to the Market daily.

Up to 25% travel outside of market and 75% travel within market. As travel is required, an MVR on the final candidate is required.

Responsibilities

• Acquisitions-Onsite onboarding and training of physicians and support staff (PSR, MA, referral staff, biller, coder and PM) in outpatient offices on Athena, Patient Portal, Phreesia, MediMobile, Dragon dictation and Virtual Visits
• Assists with systems implementation including analysis, design, configuration, testing, and support activities
• Review and share new system release items with critical stakeholders. Test and ensure features are compliant with Tenet policies
• Provides recommendations on requests related to EHR workflows and functionality onsite weekly
• Assist with custom template development, scheduling templates, EPCS setup, HIE request, TAO and practice role request
• Proactively schedule on-site clinic visits to assess adoption, and efficient use of clinical systems and address issues brought forth from clinic staff
• Create and submit visit reports to leadership
• Monitors end user reports to assess trends and identifies opportunities to increase efficiency
• Enters/Processes TenetOne tickets (including patient merge, training request offboards)
• New Hire CSS orientation
• Create/Review educational materials on a regular cadence
  
  

Qualifications

• Minimum of one year experience in ambulatory clinical settings such as physician clinics or other OP settings is required
• Minimum of one-year prior experience in the use of and/or implementation of clinical information systems is required
• Athena experience preferred
• High School Diploma or GED required
• Required: High School Diploma
• Ability to develop, maintain and collaborate with clinicians
• Ability to problem-solving and resolve conflict
• Understands clinical workflow and has the skill set to integrate technology into clinical practice
• Excellent verbal, presentation, and written communication skills required
• Must serve as a model of credibility, professionalism, and customer service
• Other duties as assigned by supervisor
  
  

Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care and Medical Practices

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