Health Coach - Remote

Lensa; Boston (MA); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player in digital health is seeking a Health Coach to join their dynamic team. This role involves engaging with clients to enhance their health and wellness through effective coaching techniques. The ideal candidate will possess strong interpersonal skills and a background in health-related fields. You'll be part of a multi-disciplinary team, working to support individuals in making positive lifestyle changes. With a structured training program and opportunities for growth, this position offers a chance to make a meaningful impact in the lives of others. If you're passionate about health and helping others, this role is perfect for you!

Qualifications

• Bachelor's degree in a health-related field required.
• 2+ years health coaching experience may substitute.

Responsibilities

• Engage members through telephonic calls and coaching.
• Coordinate services with care team members.

Skills

Interpersonal Skills

Communication Skills

Motivational Interviewing

Data Entry

Microsoft Office

Education

Bachelor's Degree in Health-related Field

2+ Years Health Coaching Experience

Tools

Software Platforms

Job description

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Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary

Start Date: Monday, June 9th, 2025

Shift: Monday - Friday: Must be open to any shift between 10:30am – 8pm CST. It is required to work every fourth Saturday from 8:00am-4:30pm CST.

Training: Training will be a duration of 6 weeks from 8am – 4:30pm CST. Due to the structured training schedule, new hires are unable to miss any days of training.

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only.

The Health Coach is part of a multi-disciplinary team responsible for improving both individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client-specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach aims to be a positive change agent in helping members alter behaviors for better health and reduction/elimination of risk factors. Supervised by an Operations Coach Manager.

Essential Job Functions

• Participate in telephonic calls: engagement (inbound and outbound), coaching (inbound and outbound), and chase (outbound).
• Coordinate delivery of services with other care team members, including nurses, pharmacists, and external vendors.
• Support operational aspects to meet customer requirements, which can include multiple customers.
• Adhere to schedules and caseloads to ensure success and connectivity of member interactions.
• Participate in daily and monthly meetings; note and track members' progress and program efficacy.

Specific Skills/Attributes

• Effective interpersonal and communication skills.
• Ability to learn coaching techniques, including motivational interviewing.
• Flexibility to work any shift, including evenings and rotating Saturdays.

Qualifications

• Bachelor's degree in a health-related field (Psychology, Nutrition, Exercise Science, etc.) required; 2+ years health coaching experience may substitute.
• 1-2 years related experience preferred; customer service experience a plus.
• Proficiency in data entry, Microsoft Office, and navigating software platforms.
• Knowledge of lifestyle topics such as smoking cessation, weight management, nutrition, exercise, stress reduction, and sleep.
• Ability to work independently, prioritize, and adapt to schedule changes.
• Hard-wired internet connection required.

Sharecare and its subsidiaries are Equal Opportunity Employers. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, or other protected statuses.