Health Center Receptionist

Network of Hope; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a compassionate team dedicated to serving individuals in need as a Health Center Receptionist. This role involves welcoming visitors, managing patient appointments, and ensuring efficient operations within a health center. You'll play a vital part in enhancing patient satisfaction and supporting healthcare staff while contributing to a mission-driven organization focused on uplifting communities. If you're passionate about making a difference and have a background in customer service, this part-time position offers a fulfilling opportunity to impact lives positively.

Benefits

Health Insurance Options

Tuition Reimbursement

403(b) Retirement Plan

Dental and Vision Insurance

Flexible Spending Accounts

Health Savings Account

Paid Time Off

Paid Holidays

Discount Marketplace

Qualifications

• 1 year of customer service experience, preferably in healthcare.
• Ability to type 50 WPM and proficiency in Microsoft Office.

Responsibilities

• Welcome and assist visitors at the reception area.
• Schedule and confirm patient appointments.
• Maintain patient accounts and records.

Skills

Customer Service

Typing (50 WPM)

Computer Skills

Microsoft Office

Education

High School Diploma or Equivalent

Job description

Health Center Receptionist

Part Time Days / up to $21 per hour

Lutheran Social Services of Central Ohio is currently seeking a Health Center Receptionist for Faith Mission in Columbus, Ohio.

Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women, and Veterans with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

Responsibilities of the Health Center Receptionist with Lutheran Social Services:

1. Welcome and assist all visitors at the reception area of the Health Center or Agency.
2. Optimize patient satisfaction, provider time, and treatment room utilization by scheduling, rescheduling, and confirming patient appointments.
3. Maintain the Vision Store receptionist desk at all times during clinic hours.
4. Maintain patient accounts by obtaining, recording, and updating personal and financial information.
5. Collaborate with Health Center staff to ensure quality health-related services and assist with outreach and accommodations for walk-ins.
6. Assist with maintaining proper patient records, including scanning, cataloging, and entering information into Health Center databases, as well as general office duties like filing, faxing, and copying.
7. Verify patient appointments via phone two days prior and update records accordingly.

Requirements for the Health Center Receptionist:

1. High school diploma or equivalent.
2. At least one year of customer service experience, preferably in healthcare.
3. Ability to type 50 WPM.
4. Proficiency in computer skills, with Microsoft Office preferred.

We value our employees highly. Our excellence is rooted in team members dedicated to fulfilling careers and serving others.

Benefits for Full-time Positions* with Lutheran Social Services include:

• Health insurance with four plan options
• Tuition Reimbursement Program
• 403(b) retirement plan with employer match
• Dental and Vision insurance
• Medical and Childcare Flexible Spending Accounts (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to positively impact individuals and the community

*Some part-time positions may be eligible for certain benefits.

About Lutheran Social Services:

We put our Mission of Service into action. Every day, LSS serves thousands across 27 Ohio counties, addressing food, shelter, safety, and healing. Our services include food pantries, housing, homeless shelters, domestic violence services, senior living, healthcare, affordable housing, and more, all aimed at uplifting families and strengthening communities.

Lutheran Social Services of Central Ohio is an equal opportunity employer.