Health Center Operations Lead (Assistant Manager)

Planned Parenthood of the Pacific Southwest; Indianapolis (IN); On-site; USD 53,450 - 89,084; Full time

Job summary

Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is seeking an Assistant Health Center Manager in Indianapolis to help lead daily health center operations and ensure high-quality patient care. The role supports the Health Center Manager and may step in when not onsite.

The position emphasizes meeting productivity metrics, staff training, inventory control, and fiscal stewardship, with a focus on patient education and service excellence.

Qualifications

• High School Diploma is required.
• At least 2 years’ experience working in a health care environment, preferably in a reproductive health setting.
• Knowledge of medical records management systems or EMR.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Assisting Health Center Manager and other supervisory team members.
• Providing direct patient care and monitors quality of care and services.
• Utilizing scheduling systems to ensure maximum productivity and access for patients.
• Assisting teams in increasing patient satisfaction by soliciting and tracking feedback.
• Accountable for fiscal assets, including deposits, tracking errors, and reconciliation.
• Assisting in tracking health center patient census and developing strategies to increase census.
• Monitoring monthly revenue and expenses with Health Center Manager.
• Monitoring and ordering supply in health centers and ensuring inventory is up to date.
• Meeting regularly with Health Center Manager to discuss site needs.
• Delegating oversight of tasks and projects as assigned.
• Providing supervisory responsibility in the absence of the Health Center Manager.

Skills

Healthcare experience

Patient education

Team supervision

Administrative support

Education

High School Diploma

Tools

EMR systems

Microsoft Office

Job description

Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is seeking an Assistant Health Center Manager in Indianapolis to help lead daily health center operations and ensure high-quality patient care. The role supports the Health Center Manager and may step in when not onsite.

The position emphasizes meeting productivity metrics, staff training, inventory control, and fiscal stewardship, with a focus on patient education and service excellence.