Health Benefits Specialist II — Lead Projects & Mentoring

SouthEast Alaska Regional Health Consortium (SEARHC); Juneau (AK); On-site; USD 34,440 - 46,438; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement

Paid parental leave

Dental and vision benefits

Job summary

A regional non-profit health organization in Juneau seeks a Health Benefits Specialist responsible for assisting patients with health benefits enrollment and acting as a resource for healthcare coverage options. The ideal candidate will have strong communication skills and a background in customer service. This full-time position offers a pay range of $25.00 - $33.71 and generous benefits including health insurance, retirement, and paid time off.

Qualifications

• 3 years of prior experience in administrative and customer service duties.
• Proficiency in screening patients for insurance and alternate resources.
• Demonstrates understanding of tribal health programs.

Responsibilities

• Provides exceptional customer service in assisting patients enrolling in third party payers.
• Coordinates and leads small scale projects.
• Communicates effectively regarding health insurance programs.

Skills

Effective oral and written communication skills

Skills in using a database

Strong attention to detail

Problem-solving skills

Ability to multi-task

Education

High School Diploma or equivalent

Bachelor's degree or 3+ years benefits enrollment experience

Certified Application Counselor (CAC)

Medicare Counselor Certification

Tools

Microsoft Office Products

MapsIQ health benefit tracking software

Job description

A regional non-profit health organization in Juneau seeks a Health Benefits Specialist responsible for assisting patients with health benefits enrollment and acting as a resource for healthcare coverage options. The ideal candidate will have strong communication skills and a background in customer service. This full-time position offers a pay range of $25.00 - $33.71 and generous benefits including health insurance, retirement, and paid time off.