Health Benefits Concierge

The Dorne Region; West Palm Beach (FL); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

The Dorne Region in West Palm Beach is seeking a Customer Service Associate to help clients understand health coverage and life benefit options. You will listen, answer questions, and keep each interaction organized from first contact through follow-up.

Training starts on day one with ongoing coaching as you take on more client responsibility over time. The role is full-time and on-site, offering opportunities to build client relationships and your income potential.

Qualifications

• Experience in customer support or similar role preferred but not required.
• No degree required.
• Strong listening and communication skills.

Responsabilités

• Respond to questions about health coverage and life benefit options.
• Organize and update client contact records.
• Schedule follow-up conversations and next steps.
• Communicate consistently and professionally throughout each client interaction.

Connaissances

Active Listening

Communication

Record Keeping

Customer Service

Outils

CRM Software

Description du poste

The Dorne Region in West Palm Beach is seeking a Customer Service Associate to help clients understand health coverage and life benefit options. You will listen, answer questions, and keep each interaction organized from first contact through follow-up.

Training starts on day one with ongoing coaching as you take on more client responsibility over time. The role is full-time and on-site, offering opportunities to build client relationships and your income potential.