Health & Beauty Dept. Clerk — Serve & Delight Customers

Hy-Vee; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Waterloo, IA is seeking an HBC Clerk to rotate, face, and replenish merchandise while delivering friendly, efficient service. You will greet customers, learn names, and assist with product locating and stocking tasks in a fast-paced environment.

The role emphasizes teamwork, adherence to hygiene standards, and the maintenance of quality displays. Prior retail experience is helpful but not required for entry-level applicants.

Qualifications

• Provides prompt, efficient, and friendly customer service in all interactions.
• Ability to learn and address customers by name when possible.
• Able to rotate, face, and replenish merchandise while maintaining quality standards.
• Follow written and verbal instructions; work with others to ensure customer satisfaction.
• Prior retail/grocery experience preferred but not required.

Responsibilities

• Greet customers and assist with locating products.
• Escort customers to products, secure items, and pass along requests.
• Perform inventory checks and maintain department cleanliness and displays.
• Operate registers and assist with ringing up purchases as needed.
• Communicate customer feedback to improve shopping experience.

Skills

Customer service

Interpersonal skills

Team player

Friendly demeanor

Education

Less than high school

Tools

Ladder

C.A.R.S. ordering system

Computer

Register system

Box cutter

Scissors

Hammer

Screwdriver

Produce cart

Job description

Hy-Vee in Waterloo, IA is seeking an HBC Clerk to rotate, face, and replenish merchandise while delivering friendly, efficient service. You will greet customers, learn names, and assist with product locating and stocking tasks in a fast-paced environment.

The role emphasizes teamwork, adherence to hygiene standards, and the maintenance of quality displays. Prior retail experience is helpful but not required for entry-level applicants.