Health and Wellness Educator

Mercy Health Corporation; Janesville (WI); On-site; USD 49,199 - 78,718; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Tuition reimbursement

Certification reimbursement

Job summary

Mercyhealth is seeking a Health Education Specialist to educate individuals and families on diabetes, cardiovascular health, and preventative care. The role includes coordinating education meetings, webinars, and on-site events while aligning activities with NCQA/HEDIS standards.

Applicants should have a Bachelor’s degree (or associate degree with healthcare experience) and CHES or Dietitian certification preferred. Strong MS Office skills are required, with opportunities for career advancement.

Qualifications

• Bachelor's degree preferred or an Associate Degree with two years healthcare experience.
• CHES certification or Dietitian preferred.
• Knowledge of NCQA Accreditation Standards and HEDIS measures.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Educate individuals and families on diabetes, cardiovascular conditions, preventative healthcare, and chronic conditions.
• Facilitate education meetings, webinars, and on-site health events.
• Schedule members for regular status calls and reviews.
• Develop monthly health education newsletters and patient education materials.
• Present on-site health presentations to employer groups and assist provider offices with policy implementation.
• Collaborate with key clinical and community partners to implement educational programs.

Skills

HEDIS measures

Wellness education

Team collaboration

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Essential Duties and Responsibilities

• Provide education to individuals and families on a wide variety of topics, with an emphasis on education for diabetes, cardiovascular conditions, preventative healthcare, and additional chronic conditions in alignment with current quality measures.
• Facilitate member education meetings, webinars, communication materials, and on‑site health events.
• Schedule members for regular status calls, calendar planning, and result reviews.
• Determine specific objectives, goals, and actions designed to meet the members' needs as identified through the assessment process.
• Help members understand their benefits/coverage and navigate the health system.
• Establish goals and strategies for member centric coordination across settings with the member, family, community resources, and/or other care providers.
• Organize, integrate, and modify the educational resources necessary to accomplish the goals and establish a plan for a healthy living.
• Monitor the members' ongoing process towards healthy living and its activities to determine the plan's effectiveness.
• Participate as educator and resource person for provider offices and hospital staff as it pertains to the health plan policy and procedures.
• Demonstrate knowledge of NCQA Accreditation Standards and HEDIS Standards and participate in initiatives to achieve and maintain accreditation and improve HEDIS compliance rates.
• Assist in the gathering and analysis of data.
• Ensure that all activities are internal and external customer focused, well planned, organized, and controlled to assure the cost effectiveness of all programs.
• Serve as a liaison between key clinical and community partners instrumental in implementing educational programs.
• Support the creation of monthly health education newsletters for distribution.
• Develop monthly health‑related articles for internal and external promotion.
• Develop educational materials for patient education.
• Participate in relevant team meetings.
• Create and present onsite health presentations to employer groups.

Culture of Excellence Behavior Expectations

• Quality - Follows policies and procedures; adapts to and manages changes in the environment; demonstrates accuracy and thoroughness giving attention to details; looks for ways to improve and promote quality; applies feedback to improve performance; manages time and prioritizes effectively to achieve organizational goals.
• Service - Responds promptly to requests for service and assistance; follows the Mercyhealth Critical Moments of service; meets commitments; abides by MH confidentiality and security agreement; shows respect and sensitivity for cultural differences; and effectively communicates information to partners; thinks system wide regarding processes and functions.
• Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; exhibits objectivity and openness to others' views; demonstrates a high level of participation and engagement in day‑to‑day work; gives and welcomes feedback; generates suggestions for improving work: embraces teamwork, supports and encourages positive change while giving value to individuals.
• Cost - Conserves organization resources; understands fiscal responsibility; works within approved budget; develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Bachelor's degree preferred or Associate Degree and two years related experience in healthcare (RN, LPN, Life Coach, Social Worker).

Certification and Licensure

Certified Health Education Specialist (CHES) certification, Certified Dietitian or equivalent preferred.

Skills and Abilities

• Demonstrates knowledge of NCQA Accreditation Standards and HEDIS measures.
• Provides education to members who meet specific criteria for wellness programs.
• Demonstrates ability to work within a team environment.
• To perform this job successfully, an individual should have knowledge of the Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to sit. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.

Level of Supervision

N/A

Supervises

N/A

PAY RANGE:

$49,199.25 - $78,718.81

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Benefits

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well‑being Programs
• Employee Discounts
• On‑Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don't simply hire people, we empower employee‑partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Recognitions

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women