Health and Wellness Attendant

HOAMCO; Redmond (WA); On-site; USD 27,552 - 28,929; Part time

Benefits offered by this job

40% off Bistro services

40% off Spa services and products

Job summary

HOAMCO is looking for a part-time Health and Wellness Attendant in Redmond, WA. In this role, you will assist with customer service in the Fitness Center and Spa. Responsibilities include maintaining equipment, restocking supplies, and greeting guests.

The ideal candidate has at least 1 year of experience in customer service and the fitness industry, with strong communication skills. This position pays $20.82 per hour and offers team benefits including discounts on services.

Qualifications

• Minimum 1-year of fitness center and customer service experience.
• Previous experience in a Resort, Spa, or Fitness Center preferred.
• Must be able to lift and move up to 25 pounds.

Responsibilities

• Provide superior customer service to members and Spa guests.
• Maintain organization of equipment in Spa & Fitness areas.
• Replenish clean towels in Spa Locker Rooms throughout the shift.
• Inspect and maintain Spa & Fitness stations for cleanliness.
• Demonstrate use of Spa & Fitness equipment to guests.
• Process rental equipment and schedule Spa appointments.

Skills

Customer service experience

Strong communication skills

Ability to work under pressure

Knowledge of Spa and Fitness Industry

Education

High School Diploma

Job description

The Health and Wellness Attendant assists the spa and fitness staff as they team together to execute courteous and rapid service to Members and Guests in the Fitness Center, Spa, and Front Desk. Other duties may be assigned as required.

This is a part-time position for our weekend shifts on Saturday and Sunday.

Pay Rate

$20.82/Hourly

Benefits

40% off the Bistro and 40% off Spa services and products

Job Duties

• Responsible for offering superior customer service to members and Spa guests.
• Maintenance and organization of equipment in Spa & Fitness Locker Room areas.
• Replenishes supply of clean towels in Spa Locker Rooms throughout the shift.
• Inspects and maintains Spa & Fitness stations for neatness and cleanliness.
• Demonstrates function of Spa & Fitness equipment, proper use, and techniques.
• Responsible for inventory of point-of-sale items, currency and maintains current supply.
• Responsible for greeting and checking in Members and Guests, providing rental equipment, and adhering to scheduling procedures.
• The Spa & Fitness Attendant shall maintain effective communication with Members, Guests, and fellow team members. Also, Fitness Attendant must have the ability to properly greet guests.
• Outstanding customer service, written and verbal communication skills.
• Accuracy in Scheduling and confirming Spa Appointments via phone and in person.
• Understanding of Point of Sale, checking out guests, able to make change and keep an accurate cash drawer

Personal Attributes

• Able to work well under pressure and balance multiple priorities and assignments
• Must be change adaptive, flexible, and empathetic
• Must be highly customer oriented and responsive with a high need for closure
• Demonstrated initiative – ability to think, work, and make independent decisions based on sound judgment
• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines
• Strong team-building skills including the ability to lead, cooperate, motivate, and contribute as part of a team with representatives from multiple disciplines.
• Must be willing to “roll-up” sleeves and dig in with staff to drive processes that support the business
• Excellent written and verbal communication skills
• Must be comfortable working in a fast-paced environment where continuous improvement is expected
• Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness a must.

Skills

• A Wellness Attendant must have a High School Diploma, or in the process of.
• Minimum 1-year fitness center and customer service experience.
• Previous experience in Resort, Spa, or Fitness Center preferred.
• Knowledge of Spa, Fitness, Aquatics and Sports Industry.

Physical Demands & Work Environment

• While performing the duties of this job, the Fitness Attendant is regularly required to stand; walk; use hands to touch, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; lift and/or move up to 25 pounds.

Submit your application now and join our growing team!