Health and Benefits Lead Associate

Willis Towers Watson; Charlotte (NC); On-site; USD 75,000 - 100,000; Full time

Job summary

A leading company in the benefits sector is seeking a Health and Benefits Lead Associate in Charlotte. This role will involve managing a variety of complex projects for health and benefit programs while enhancing your project management and client relationship skills. Successful candidates will have strong analytical abilities and a client-focused mindset, alongside an opportunity to contribute to impactful projects. Candidates should have a state license and relevant experience in benefits consulting.

Qualifications

• 4+ years’ experience in health and welfare plans.
• Ability to manage multiple projects and deliver quality on time.
• Strong communication skills required.

Responsibilities

• Contribute to core health and benefits projects.
• Advise clients and manage project deliverables.
• Analyze vendor products and services.

Skills

Client Service Orientation

Analytical Skills

Project Management

Communication

Education

State Life and Health License

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Charlotte, North Carolina, United States

Health and Benefits Lead Associate

• 202504188
• Charlotte, North Carolina, United States
• Full time

Description

The Role

As a Health and Benefits Lead Associate you will contribute to a wide variety of complex projects involving the design, financing and ongoing management of the full spectrum of health and benefit programs. You will serve as the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management and client relationship skills by working on cutting edge projects alongside leaders in the industry.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefitsforclients.Responsibilities include:

• Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.
• Partnering with client service team leader to deliver superior project management
• Proactively advising clients and providing superior client service in response to day-to-day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)
• Preparing for and facilitating client meetings (prepare agendas and materials, coordinate resources, etc.)
• Contributing to benefit plan analysis, design, cost savings and funding strategies
• Engaging subject matter experts to address client needs.
• Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards
• Conducting benchmarking studies and other research; provide value added analyses and summaries
• Analyzing and comparing vendor products, services and contracts
• Building relationships internally and collaborating effectively on cross-functional teams
• Reviewing work and contributing to the development of junior staff

Qualifications

• 4+ years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company
• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
• Strong client service orientation and ability to respond to all communications effectively and in a timely manner
• Proven ability to identify and resolve issues
• Strong written and verbal communication skills
• Self-starter attitude and ability to work independently and as part of a team
• Strong analytical, creative and integrative skills
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint
• State Life and Health license required within 90 days of joining
• Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged

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