Health Account Manager

Kestra Financial Independent Advisor; Deerfield (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

David A. Marcus and Associates, Inc. is seeking an organized administrative professional in Deerfield, IL to support health insurance administration and general office duties. You will handle client communications, scheduling and file maintenance while coordinating with vendors and staff.

The role requires strong computer skills, multi-tasking ability and excellent written and spoken communication to serve clients and brokers effectively.

Qualifications

• Advanced computer skills (Outlook, Word, Excel and Power Point) are essential.
• Strong time management and organizational skills; ability to work independently and effectively at managing multiple tasks at once.
• Excellent communication skills, both verbally and written.
• Previous experience working for a broker or benefits insurance carrier is an added benefit (e.g., Humana or Blue Cross Blue Shield).

Responsibilities

• Health Insurance administration and claims processing.
• Basic administrative functions including but not limited to faxing, copying, scanning, phone, mail and support other staff, when necessary
• Communicate quickly and effectively with clients and vendors.
• Regular client interaction including appointment scheduling and correspondence; answer incoming calls when needed and direct/take messages appropriately and according to firm guidelines.
• Manage client needs regarding processing, servicing, and problem resolution in a timely and accurate manner.
• Establish and maintain strong relationships with vendors and customers.
• Maintain client information in the CRM database.
• Maintain client and employee information in Zywave, our benefits administration portal
• Taking on additional new responsibilities as assigned by department manager.

Skills

Outlook

Word

Excel

PowerPoint

Tools

CRM database

Zywave

Benefits portal

Job description

Here at David A. Marcus and Associates, Inc., we have been helping our clients protect their current wealth and create long-term financial plans for more than 35 years. In addition to providing clients with a well designed strategy to help them achieve their own goals, our firm also specializes in corporate benefits and estate planning. Being a "full service" firm allows for us to better service our client needs from personal investing and retirement planning to life insurance, long term care insurance, and even health insurance benefits.

DUTIES AND RESPONSIBILITIES

• Health Insurance administration and claims processing.
• Basic administrative functions including but not limited to faxing, coping, scanning, phone, mail and support other staff, when necessary
• Communicate quickly and effectively with clients and vendors.
• Regular client interaction including appointment scheduling and correspondence; answer incoming calls when needed and direct/take messages appropriately and according to firm guidelines.
• Manage client needs regarding processing, servicing, and problem resolution in a timely and accurate manner.
• Establish and maintain strong relationships with vendors and customers.
• Maintain client information in the CRM database.
• Maintain client and employee information in Zywave, our benefits administration portal
• Taking on additional new responsibilities as assigned by department manager.

Requirements

• Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
• Strong time management and organizational skills; ability to work independently and effectively at managing multiple tasks at once.
• Excellent communication skills, both verbally and written
• Previous experience working for a broker or benefits insurance carrier such has Humana or Blue Cross Blue Shield is an added benefit.