Health Access Program Admin Specialist

Automatic Data Processing, Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403b retirement savings plan

Commuter benefit plan

Employee Assistance Program (EAP)

Paid time off

Job summary

Community Service Society in New York is seeking a Program Administrative Specialist to provide high-quality consumer assistance through the CHAMP Helpline, helping clients with mental health or substance use disorders navigate health coverage and care options.

The role requires strong administrative skills, excellent communication, bilingual Spanish preferred, and ability to coordinate trainings, materials, and outreach to providers.

Qualifications

• Bi-lingual or fluent in Spanish preferred.
• Excellent communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications.
• Demonstrated administrative and organizational skills required.
• Experience working in nonprofit, mission-driven, or public policy agencies strongly preferred.
• Experience with event planning is preferred.
• Ability to work independently and manage time well to meet deadlines.
• Experience working with people with substance use disorders and/or mental health conditions preferred.

Responsibilities

• Provide administrative support for the day-to-day functioning of CHAMP.
• Maintain a thorough working knowledge of all CHAMP activities and functions.
• Assist with the planning and execution of program trainings, meetings, materials, contact lists, purchasing, and document production.
• Maintain and update advocate resources.
• Conduct limited intake for calls when case handlers are otherwise busy.
• Provide support to case handlers with outreach to providers.
• Assimilate and communicate information about consumer rights in the health care system, when appropriate.

Skills

Bi-lingual or Spanish preferred

Excellent communication

Typing and clear writing

Administrative and organizational

Nonprofit/public policy experience

Event planning

Independent time management

Client/customer service

Job description

Community Service Society in New York is seeking a Program Administrative Specialist to provide high-quality consumer assistance through the CHAMP Helpline, helping clients with mental health or substance use disorders navigate health coverage and care options.

The role requires strong administrative skills, excellent communication, bilingual Spanish preferred, and ability to coordinate trainings, materials, and outreach to providers.