Headquarters Rental Operations Manager

Master's Transportation, Inc.; Kansas City (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Paid Time Off

Training & Development

Career Growth & Advancement

Team‑Focused Culture

Job summary

Master’s Transportation seeks a Branch Manager – Headquarters Operations to lead the day-to-day rental operation at the Kansas City headquarters. This hands-on leadership role blends administrative duties and active operations, ensuring vehicle readiness, accurate records, and smooth coordination across teams.

You will supervise staff, manage priorities during peak times, and serve as the primary contact for rental customers.

Qualifications

• High school diploma or equivalent required.
• Leadership or supervisory experience required.
• Strong computer and software proficiency.
• Valid driver’s license with acceptable driving record.
• Experience in rental, fleet, transportation, or related operations preferred.
• Experience leading fast-paced, customer-focused operation.

Responsibilities

• Lead and coordinate day-to-day rental branch operations.
• Coordinate rental vehicle availability, readiness, staging, movement, pickups, and returns.
• Maintain accurate rental records and documentation.
• Monitor daily rental activity and adjust priorities.
• Provide responsive service to rental customers and resolve issues.
• Collaborate with internal teams to support vehicle readiness and customer commitments.
• Ensure compliance with policies, safety practices, and rental requirements.

Skills

Leadership

Multitasking

Software Savvy

Communication

Customer Service

Problem Solving

Adaptability

Education

High school diploma

Associate or Bachelor degree preferred

Tools

Rental software systems

Job description

Master’s Transportation seeks a Branch Manager – Headquarters Operations to lead the day-to-day rental operation at the Kansas City headquarters. This hands-on leadership role blends administrative duties and active operations, ensuring vehicle readiness, accurate records, and smooth coordination across teams.

You will supervise staff, manage priorities during peak times, and serve as the primary contact for rental customers.