Head Teller & Team Leader — Member Experience & Sales

CHARTER OAK FEDERAL CREDIT UNION; Mohegan (CT); On-site; USD 34,000 - 72,000; Full time

Job summary

CHARTER OAK FEDERAL CREDIT UNION is hiring a Head Teller for the Mohegan Sun area in Uncasville, CT. The Head Teller oversees teller operations, drives member relationships, and maintains high service standards.

The role requires prior teller experience, strong communication skills, and teamwork. It includes cash handling, sales, coaching, and ensuring compliance with banking policies and procedures.

Qualifications

• Prior teller experience required.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment.

Responsibilities

• Operates the teller line and manages member transactions with accuracy.
• Coaches and trains branch staff to achieve sales goals and provide excellent member service.
• Balances cash drawers and ensures compliance with policies and procedures.
• Cross-sells credit union products and services to members using available tools.
• Handles deposits, loans, and other services offered by the credit union.

Job description

CHARTER OAK FEDERAL CREDIT UNION is hiring a Head Teller for the Mohegan Sun area in Uncasville, CT. The Head Teller oversees teller operations, drives member relationships, and maintains high service standards.

The role requires prior teller experience, strong communication skills, and teamwork. It includes cash handling, sales, coaching, and ensuring compliance with banking policies and procedures.