Head Teller

Beacon Credit Union; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Beacon Credit Union is seeking a Head Teller to join their new branch in Roanoke, Virginia. In this full-time role, you will handle daily financial transactions, train tellers, and ensure smooth branch operations while providing exceptional customer service. The position offers a supportive team culture, competitive salary, and various benefits, including generous PTO and employee discounts.

Benefits

Competitive salary and benefits package

Generous PTO and 11 paid holidays

Employee discounts on loans and banking products

401(k) employer match and profit-sharing potential

100% bank-paid long-term disability and life insurance

Learning and growing in a dynamic work environment

Endless incentive pays

Qualifications

• Cash handling experience preferred.
• Sales and customer service experience preferred.
• Excellent communication skills and strong math skills.

Responsibilities

• Handling cash accurately and efficiently.
• Creating positive member experiences with every transaction.
• Providing financial solutions to members.
• Training and mentoring tellers.

Skills

Cash handling

Customer service

Sales

Communication

Math skills

Team player

Education

High school diploma or GED

Some college preferred

Valid driver's license

Job description

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Be a part of Beacon Credit Union's HISTORY by helping us open a new branch and expand our reach to serve more members!

Role: Head Teller

Location: Hershberger Rd, Roanoke, Virginia

About Us

Beacon Credit Union is a leading financial institution "Dedicated to Our Members' Financial Success" by providing exceptional service and innovative banking solutions.

NOW HIRING!

Lead with precision and passion as our Head Teller. Join our team and make a difference! As the heartbeat of our operations, you'll handle daily financial transactions, build lasting relationships with customers, be accountable for all cash on premises, train tellers, and coordinate their duties. Your role is crucial in making their banking experience enjoyable and efficient. You will be the subject matter expert on all Beacon's products and services, ensuring every branch operation runs smoothly.

Why Join Our Team?

• Positive and supportive team culture
• Competitive salary, benefits package, and incentives
• Generous PTO and 11 paid holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) employer match and profit-sharing potential
• 100% bank-paid long-term disability, short-term disability, and life insurance
• Learning and growing in a dynamic work environment
• Endless incentive pays

Major Duties and Responsibilities

• Handling cash accurately and efficiently
• Creating positive member experiences with every transaction
• Providing financial solutions to members
• Serving as a key holder, training, and mentoring tellers

Knowledge and Skills

Experience

• Cash handling experience preferred
• Sales experience preferred
• Customer service experience preferred

Education/Certifications/Licenses

• High school diploma or GED required; some college preferred
• Valid driver's license

Interpersonal Skills

• Excellent communication skills, strong math skills, team player

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Accounting