Head Teller Roanoke, VA

Kaizen Lab Inc.; Roanoke (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking financial institution as a Head Teller and play a pivotal role in enhancing customer experiences. This position involves managing daily transactions, training staff, and ensuring cash accuracy. With a commitment to exceptional service and innovative banking solutions, you will contribute to a positive team culture while enjoying competitive salary and generous benefits. If you are passionate about finance and customer service, this opportunity offers a dynamic work environment with significant growth potential.

Benefits

Generous PTO and 11 paid holidays

Employee discounts on loans and banking products

401(k) employer match

Profit-sharing potential

100% bank-paid long-term disability

Short-term disability and life insurance

Learning and growth opportunities

Endless incentive pays

Qualifications

• Experience in cash handling and customer service is preferred.
• Strong communication and math skills are essential.

Responsibilities

• Handle daily financial transactions and ensure cash accuracy.
• Train and mentor other tellers while providing excellent service.

Skills

Cash handling

Sales

Customer service

Communication

Math skills

Education

High school diploma or GED

Some college classes

Job description

Be a part of Beacon Credit Union's HISTORY by helping us open a new branch and expand our reach to serve more members!

Role: Head Teller

Location: Hershberger Rd, Roanoke, Virginia

About Us: Beacon Credit Union is a leading financial institution dedicated to our members' financial success by providing exceptional service and innovative banking solutions.

NOW HIRING! Lead with precision and passion as our Head Teller. Join our team and make a difference! As the heartbeat of our operations, you'll handle daily financial transactions and build lasting relationships with our customers. You will be accountable for all cash on premises, train tellers, and coordinate their duties. Your role is crucial in making their banking experience enjoyable and efficient. You will be the subject matter expert on all Beacon's products and services.

Why Join Our Team?

• Positive and supportive team culture
• Competitive salary, benefits package, and incentives
• Generous PTO and 11 paid holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) employer match and profit-sharing potential
• 100% bank-paid long-term disability, short-term disability, and life insurance
• Learning and growing in a dynamic work environment
• Endless incentive pays

Major Duties and Responsibilities

• Counting cash accurately
• Creating smiles with every member transaction
• Providing financial solutions to our valued members
• Training and mentoring other tellers

Knowledge and Skills

Experience:

• Cash handling experience preferred
• Sales experience preferred
• Customer service experience preferred

Education/Certifications/Licenses:

• High school diploma or GED required. Some college classes preferred.
• Valid driver’s license

Interpersonal Skills:

• Great communication skills. Math skills a must. Team player.