Head Start Family Services Advocate

Education Service Center, Region 20 [ESC-20]; San Antonio (TX); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Education Service Center, Region 20 is seeking a dedicated staff member to provide support to Head Start families and act as a primary resource for services. The role emphasizes building strong relationships through ongoing contact and individualized conversations, documenting progress in Child Plus, and coordinating with local community resources.

The position requires a high school diploma or GED, with a Family Services Credential preferred and required within eighteen months.

Qualifications

• High school diploma or GED required.
• Family Services Credential required within eighteen months of employment.
• Knowledge of local community resources and ability to work with families.
• Head Start familiarity or experience preferred.

Responsibilities

• Provide support to and serve as a resource to Head Start families.
• Build relationships with families through ongoing contact and supportive services.
• Prepare for monthly family contacts to engage in individualized conversations and services.
• Conduct monthly contacts with families and document in the Child Plus system.
• Maintain accurate Child Plus documentation on assigned caseload in a timely manner.
• Assist in recruitment and enrollment of eligible Head Start children.

Skills

Head Start knowledge

Family engagement

Interpersonal skills

Customer service

Education

High school diploma or GED

Family Services Credential

Job description

Education Service Center, Region 20 is seeking a dedicated staff member to provide support to Head Start families and act as a primary resource for services. The role emphasizes building strong relationships through ongoing contact and individualized conversations, documenting progress in Child Plus, and coordinating with local community resources.

The position requires a high school diploma or GED, with a Family Services Credential preferred and required within eighteen months.