Head of Workplace Experience & Operations

CMI Media, LLC; Philadelphia (Philadelphia County); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Robust health and wellness programs

Generous PTO

401(k) matching

Ongoing training and mentorship

Job summary

A leading healthcare marketing agency is looking for a Team Lead, Workplace Experience in Philadelphia to enhance employee experience and manage critical facility operations. Responsibilities include overseeing building access protocols, managing vendor relationships, and fostering a culture of service excellence. The ideal candidate has a Bachelor's degree and 5+ years of experience in workplace operations. Competitive salary range is $50,000 to $90,000 with a robust benefits package.

Qualifications

• 5+ years of progressive experience in workplace operations or property management.
• Experience supervising Office Managers or administrative staff is highly valued.
• Proficiency in managing vendor relationships and operational budgets.

Responsibilities

• Oversee building access protocols and manage day-to-day operations.
• Serve as primary liaison with property management for building maintenance.
• Promote a culture of service excellence and continuous improvement.

Skills

Organizational skills

Negotiation skills

Leadership capabilities

Analytical abilities

Customer service orientation

Education

Bachelor’s degree in Facilities Management or related field

Significant equivalent experience in commercial real estate

Tools

MS Office Suite

Smartsheet

Job description

A leading healthcare marketing agency is looking for a Team Lead, Workplace Experience in Philadelphia to enhance employee experience and manage critical facility operations. Responsibilities include overseeing building access protocols, managing vendor relationships, and fostering a culture of service excellence. The ideal candidate has a Bachelor's degree and 5+ years of experience in workplace operations. Competitive salary range is $50,000 to $90,000 with a robust benefits package.