Head of Web Strategy & Digital Experience

The Chronicle Of Higher Education, Inc.; Bread Loaf (VT); On-site; USD 109,000 - 127,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement matching

Generous time-away program

Job summary

Middlebury College seeks an Executive Director of Web and Digital Communications to lead the institution-wide web strategy, content governance, and user experience. The role partners with Communications, Marketing, design, and ITS to translate goals into a measurable roadmap and ensure strong brand alignment across the public web presence.

The position requires a strong background in digital communications, web strategy, and editorial leadership, with a track record of improving engagement,

Qualifications

• Bachelor's degree or equivalent in digital communications, web strategy, or related field.
• 10+ years leading or influencing web/digital strategy and large-scale institutional websites.
• Ability to translate audience needs and goals into clear requirements and priorities.
• Strong editorial and information architecture understanding.
• Experience applying user-centered practices to improve digital content and experience.

Responsibilities

• Lead institutional web strategy and content governance across the college.
• Set content and UX vision for Middlebury.edu in collaboration with editors, designers, and project management.
• Co-own the roadmap for institutional web presence with ITS partners and implement prioritized features.
• Guide IA evolution, navigation, taxonomy, and content organization for clarity and findability.
• Establish accessibility standards, training, and remediation pathways with ITS.

Skills

Web governance

Editorial standards

Audience analysis

Accessibility

Analytics

Education

Bachelor's degree in communications/marketing/computer science

Tools

CMS

Job description

Middlebury College seeks an Executive Director of Web and Digital Communications to lead the institution-wide web strategy, content governance, and user experience. The role partners with Communications, Marketing, design, and ITS to translate goals into a measurable roadmap and ensure strong brand alignment across the public web presence.

The position requires a strong background in digital communications, web strategy, and editorial leadership, with a track record of improving engagement,