Head of Web Experience & Growth Operations

Recorded Future; Boston (MA); On-site; USD 149,000 - 209,000; Full time

Job summary

Recorded Future is seeking a Manager of Web Experience to own the site like a software product, balancing a high-impact roadmap, stakeholder priorities, and execution quality. You’ll lead a team responsible for front-end development, web operations, and global site performance to drive pipeline and won deals.

You will architect testing with Adobe Target, analyze with Adobe Analytics, and manage content in AEM with Edge Delivery Services while aligning with demand gen and product marketing on

Qualifications

• 8+ years in web operations, CRO, or digital marketing in a high-growth B2B SaaS environment with 2+ years managing people.
• Deep expertise in Adobe Experience Manager (AEM) in enterprise or headless setups.
• Proven ability to design and run A/B tests and personalization to drive conversions.
• Proficient in web analytics and heatmaps to extract actionable insights.
• Strong communication with dev teams about UAT, tech debt, and bug reporting.
• Experienced with Jira and Asana for cross-functional work.

Responsibilities

• Direct the hiring, onboarding, and professional development of a specialized team covering front-end development and web operations to scale in-house production capabilities.
• Act as strategic product owner for external development resources and specialized SEO consultants, keeping projects on time and on budget.
• Architect the testing culture with Adobe Target to serve tailored site versions and improve conversion rates.
• Monitor website traffic and user behavior through Adobe Customer Journey Analytics, with weekly reporting and ad-hoc analysis.
• Manage end-to-end content lifecycle by authoring and updating Adobe Experience Manager CMS with Edge Delivery Services, architecting the content hierarchy.
• Launch high-impact microsites and landing pages in partnership with demand generation and product marketing.
• Groom agile backlog and manage requests via Jira and Asana, serving as the gatekeeper for timely delivery without compromising site health.

Skills

B2B SaaS

AEM

Experimentation

Data analytics

HTML/CSS/JS

Project management

Tools

Jira

Asana

Cloudflare

Job description

Recorded Future is seeking a Manager of Web Experience to own the site like a software product, balancing a high-impact roadmap, stakeholder priorities, and execution quality. You’ll lead a team responsible for front-end development, web operations, and global site performance to drive pipeline and won deals.

You will architect testing with Adobe Target, analyze with Adobe Analytics, and manage content in AEM with Edge Delivery Services while aligning with demand gen and product marketing on