Head of Warehouse Systems & Operations

ViziRecruiter,LLC.; Wilmington, Northern (OH, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Free therapy visits

Mental health coaching

Meditation resources

Wellness days

Volunteer Time Off

Generous paid time off

401k plan

Medical insurance

Job summary

Connection in the United States is seeking a Director of Warehouse Systems Operations to lead the technology integration and distribution center's warehouse systems environment, including WMS/WES/WCS and related material flow technologies. The role drives reliable daily operations, inventory accuracy, and continuous improvement across receiving, inventory, kitting, shipping, and reverse logistics.

You will collaborate with Operations, IT, Engineering, Automation, and other partners to enable

Qualifications

• Bachelor’s degree in a related field or equivalent combination of education and experience.
• 8+ years of experience in warehouse systems, distribution operations, supply chain technology, or related leadership roles.
• 5+ years of experience managing, supporting, or administering enterprise WMS environments.
• Experience supporting warehouse or distribution center operations, preferably in an automated environment.
• Experience leading cross-functional work, supporting production operations, and improving business or system processes.

Responsibilities

• Lead and support core warehouse systems operations, including user administration, configuration, business rules, reporting, production support, performance monitoring, and system availability.
• Oversee daily system operations, including production monitoring, queue management, exception handling, inventory transactions, order processing, troubleshooting, user support, shift readiness, and system health validation.
• Oversee system administration and configuration, including user security, roles and permissions, workflow configuration, business rules, location management, inventory parameters, task management, RF and mobile applications, label printing, interface monitoring, batch processing, and dashboards.
• Lead continuous improvement initiatives that may increase productivity, improve inventory accuracy, enhance system utilization, reduce order cycle time, improve labor efficiency, strengthen service performance, improve quality, standardize processes, reduce exceptions, and expand automation capabilities.
• Partner with warehouse operations to optimize receiving, put-away, replenishment, wave planning, task interleaving, pick paths, shipping, inventory control, directed work, equipment utilization, and material flow.
• Collaborate with Warehouse Operations, Automation & Controls Engineering, IT, ERP Applications, PMO, Client Success, Engineering, Quality, Finance, Facilities, Safety, and Executive Leadership.

Skills

Warehouse systems leadership

Cross-functional leadership

WMS administration

Process improvement

Incident response

Data dashboards

Education

Bachelor's degree

Tools

Manhattan WMS

Blue Yonder

Körber

Oracle WMS

SAP EWM

HighJump

Softeon

Power BI

Tableau

SQL

Job description

Connection in the United States is seeking a Director of Warehouse Systems Operations to lead the technology integration and distribution center's warehouse systems environment, including WMS/WES/WCS and related material flow technologies. The role drives reliable daily operations, inventory accuracy, and continuous improvement across receiving, inventory, kitting, shipping, and reverse logistics.

You will collaborate with Operations, IT, Engineering, Automation, and other partners to enable