Head of Training, Quality & Compliance

BLUE LAKE GOVERNMENT SERVICES LLC; Houston (TX); On-site; USD 150,000 - 225,000; Full time

Job summary

BLUE LAKE GOVERNMENT SERVICES LLC in Houston seeks a Sr. Director of Training, Quality and Compliance to lead enterprise training, quality, and compliance strategies.

The role drives workforce capability, operational consistency, and measurable business outcomes, partnering with Operations, HR, Product, Technology, and Executives. The position requires a Bachelor’s degree (Master’s preferred) and 12+ years in training, quality or compliance, with strong change leadership, communication, and

Qualifications

• Bachelor’s degree or higher in business/HR/education or related field.
• 12+ years of progressive experience in training, organizational development, quality, or compliance.
• Proven experience leading enterprise training programs tied to business transformation and measurable outcomes.
• Experience supporting large-scale technology implementations through training, change enablement, and user adoption strategies.
• Strong background designing and delivering blended learning solutions at scale.
• Experience working in regulated or compliance-driven environments preferred.
• Demonstrated ability to lead large-scale change initiatives and influence senior stakeholders.
• Strong communication, leadership, and stakeholder management skills, with internal and client-facing experience.

Responsibilities

• Define and execute enterprise training and organizational development strategies aligned with business and transformation priorities.
• Lead the design and delivery of blended learning solutions (coaching, classroom, virtual, experiential, digital).
• Develop and deliver training strategies for major technology initiatives including system implementations and upgrades.
• Partner with Product, Technology, and PMO to align training with system functionality and deployment timelines.
• Ensure readiness of end users through role-based training, job aids, and ongoing performance support.
• Establish metrics to measure training effectiveness, adoption, and performance improvement.
• Develop and scale competency-based training programs to support workforce capability and succession.
• Optimize training staffing levels to align with operational needs and demand across teams.

Education

Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Education, or a related field

Master’s degree preferred

12+ years of progressive experience in training, organizational development, quality, compliance, or related functions

Job description

BLUE LAKE GOVERNMENT SERVICES LLC in Houston seeks a Sr. Director of Training, Quality and Compliance to lead enterprise training, quality, and compliance strategies.

The role drives workforce capability, operational consistency, and measurable business outcomes, partnering with Operations, HR, Product, Technology, and Executives. The position requires a Bachelor’s degree (Master’s preferred) and 12+ years in training, quality or compliance, with strong change leadership, communication, and