Head of Tile & Grout Restoration Ops

Sir Grout Greater Chester County; Vancouver (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

Sir Grout, a leading specialty restoration company, seeks a General Manager to oversee tile, grout, and restoration operations. You will lead field teams, manage daily operations, and drive customer satisfaction and profitability.

The role involves hands-on leadership, coordinating crews and resources, and building scalable systems to support growth across residential and commercial projects.

Qualifications

• Experience in tile and grout restoration
• Experience leading teams and managing operations
• Background in field-service or hands-on service businesses

Responsibilities

• Oversee day-to-day operations and ensure jobs are completed efficiently and to our quality standards
• Coordinate technicians, schedules, equipment, materials, and resources
• Manage and mentor Tile & Grout Restoration Technicians and administrative staff
• Develop strategies to increase revenue and profitability
• Build strong relationships with customers and resolve concerns professionally
• Monitor revenue, expenses, and operating costs

Job description

Sir Grout, a leading specialty restoration company, seeks a General Manager to oversee tile, grout, and restoration operations. You will lead field teams, manage daily operations, and drive customer satisfaction and profitability.

The role involves hands-on leadership, coordinating crews and resources, and building scalable systems to support growth across residential and commercial projects.