General Manager

Sir Grout Phoenix; Vancouver (WA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Supportive environment

Holidays

Health insurance

Paid time off

Competitive salary

Dental insurance

Job summary

Sir Grout is seeking a strategic and experienced General Manager to lead our tile and grout restoration operations. You will oversee daily activities, drive growth, and ensure service excellence across teams and client relationships.

Lead and mentor technicians and support staff while managing budgets, forecasts, and compliance with safety standards to deliver high-quality results for our customers.

Qualifications

• Proven leadership experience in a service industry (tile and grout restoration or related fields preferred).
• Ability to develop and execute strategic plans to drive growth and service excellence.
• Familiarity with industry practices and standards to ensure quality and compliance.

Responsibilities

• Oversee day-to-day operations ensuring efficiency and adherence to quality standards.
• Develop and implement strategic plans to drive growth and market expansion.
• Lead and mentor a team to foster a collaborative, high-performing culture.
• Build and maintain strong client relationships and ensure customer satisfaction.
• Manage budgeting, forecasting, and cost controls to ensure financial health.
• Ensure compliance with safety standards and company policies.

Skills

Leadership experience

Strategic thinking

Industry knowledge

Job description

• Supportive and collaborative work environment
• Holidays
• Health insurance
• Paid time off

Benefits

• Supportive and collaborative work environment
• Holidays
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

About Us

Sir Grout is a premier tile and grout restoration company, committed to excellence in transforming spaces and exceeding customer expectations. As we continue to grow, we are in search of a strategic and experienced General Manager to lead our team. Join Sir Grout and play a pivotal role in shaping the future of tile and grout restoration.

Job Description

As the General Manager at Sir Grout you will be responsible for overseeing all aspects of our operations, driving strategic growth, and ensuring the delivery of high-quality services. Your responsibilities will include:

Key Responsibilities

• Operational Oversight: Oversee day-to-day operations, ensuring efficiency, adherence to quality standards, and optimal use of resources.
• Strategic Planning: Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
• Team Management: Lead and mentor a team of Tile and Grout Restoration Technicians, Administrative Assistants, and support staff to foster a collaborative and high-performing culture.
• Client Relations: Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty.
• Financial Management: Manage the company's financial health, including budgeting, forecasting, and cost control measures.
• Regulatory Compliance: Ensure compliance with industry regulations, safety standards, and company policies.

Requirements

• Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in tile and grout restoration or related fields.
• Industry Knowledge: Familiarity with tile and grout restoration services or a similar industry.
• Strategic Thinker: Ability to develop and execute strategic plans to drive company success.