Head of Solution Consulting – Channel

Jobtailor; California (MO); On-site; USD 140,000 - 190,000; Full time

Job summary

Socure seeks an experienced leader to shape and drive the Solution Consulting function within the Channel Pod. This role leads top-tier consultants, aligns with Product, Engineering, and Sales, and focuses on customer implementation and ongoing technical needs.

You will define standards, foster innovation, and steer performance through playbooks and KPIs. The ideal candidate brings a decade of consulting or product management experience, deep channel market knowledge, and strong stakeholder

Qualifications

• Bachelor’s degree required in Business, Risk Management, IT or related field.
• 10+ years in consulting, solution design, or product management in a similar field.
• Deep understanding of channel market challenges, regulations, and business models.
• Familiarity with risk management solutions and data analytics tools used in the industry.
• Proven track record leading teams to achieve KPIs for solution consulting/engineering in channel partnerships.
• Strong client-facing and communication skills.

Responsibilities

• Manage vision and strategy for the Solution Consulting function for the Channel Pod.
• Supervise a team of Solution Consultants to improve performance.
• Conduct After Action Reviews to instill team learning habits.
• Define and oversee instrumentation and standards across the team.
• Partner with Product, Engineering, Sales, and leadership on strategies for customer implementation and ongoing needs.
• Structure the Channel Pod to support sales and product goals.
• Communicate effectively up, down, and laterally for alignment.
• Provide direction to team members and recruit top-tier talent.
• Assist in supporting major accounts and long-term technical strategy.
• Design and maintain playbooks to streamline operations and measure performance.
• Turn raw data into actionable insights and mitigate risk.

Skills

Solution Consulting Management

Client Relationship Management

Team Leadership

Data Analytics Tools

Risk Management Solutions

Consultative Selling

KPI Achievement

Cross-functional Influence

Communication Skills

Workshop Facilitation

Education

Bachelor's degree in Business, Risk Management, Information Technology, or related field

Tools

Data Analytics Tools

Job description

• Manage the vision and strategy for the Solution Consulting function for the Channel Pod
• Supervise a team of highly skilled Solution Consultants to improve team performance
• Conduct effective After Action Reviews to instill team learning habits
• Define and oversee consistent adoption of instrumentation and standards across the Solution Consulting team
• Partner with Product, Engineering, Sales, and executive leadership on short- and long-term strategies tied to customer implementation and ongoing technical needs
• Structure the Channel Pod team to support Socure’s sales and product goals and initiatives
• Communicate effectively up, down, and laterally to ensure alignment of work
• Provide purpose, motivation, and direction to Solution Consulting team members
• Partner with Socure Leadership to recruit and retain top-tier talent
• Assist the team in supporting Socure’s largest and most strategic accounts
• Own long-term technical strategy and day-to-day operations, fostering innovation and implementing best practices
• Design, implement, and maintain Solution Consulting playbooks to streamline operations and measure performance
• Solve business problems by turning raw data into actionable insights
• Proactively mitigate risk by identifying and controlling internal and external risk factors
• Serve as the subject matter expert for Socure products and coordinate resources across functional areas
• Act as the focal point for product enhancements and feature requests
• Support successful adoption and integration of Socure solutions

Requirements

• Bachelor’s degree in Business, Risk Management, Information Technology, or a related field
• 10+ years of experience in consulting, solution design, or product management within a similar field
• Deep understanding of challenges, regulations, and business models within the channel market
• Familiarity with risk management solutions, compliance frameworks, and data analytics tools used within the specific industry
• Proven track record of building and leading teams to obtain outlined KPIs for solution consulting/engineering selling into channel and strategic alliance partners
• Strong client-facing and communication skills
• Ability to lead workshops, presentations, and client consultations
• Strong problem-solving skills with an innovative approach to solution design
• Excellent consultative selling and client relationship management skills
• Strong technical acumen and ability to communicate effectively with product and technical teams
• Proven ability to influence cross-functional teams and manage complex customer engagements

Core Competencies

Demonstrates expertise in managing Solution Consulting teams, driving strategic initiatives, and fostering innovation while ensuring alignment with business goals. Proficient in risk management, data analytics, and consultative selling to enhance client relationships and operational performance.

Highest-signal resume keywords

• Solution Consulting Management
• Risk Management Solutions
• Data Analytics Tools
• Client Relationship Management
• Team Leadership

Hard Skills

• Solution Design
• Consulting
• Product Management
• KPI Achievement
• Compliance Frameworks

Soft Skills

• Strong Communication Skills
• Problem-Solving Skills
• Innovative Approach
• Client-Facing Skills
• Influencing Cross-Functional Teams

Industry Keywords

• Channel Market
• Strategic Accounts
• Consultative Selling
• Workshops
• Client Consultations