Head of SMB Growth & AI Services

FullStack Labs, Inc.; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with 4% match

Virtual company events

Career advancement

Continuing education opportunities

Job summary

FullStack Labs, Inc. seeks an Account Executive to own and grow a high-velocity SMB portfolio with productized services and subscriptions, focusing on recurring revenue (MRR/NRR).

You’ll build an AI-first go-to-market and drive digital demand generation, inside sales motions, and self-serve trials. You will collaborate with product and engineering to enable self-service client interactions, optimize the client portal, and optimize billing and usage dashboards while maintaining strong unit

Qualifications

• 5–8+ years in SMB/mid-market growth roles (technology/consulting services, SaaS, or productized services).
• Experience launching subscription or usage-based offerings, preferably in AI services, and scaling PLG/inside-sales motions for SMBs/Mid-Markets.
• Personal adoption of AI tools for creating processes and solutions; AI-first mindset for problem solving.
• Strong data mindset; comfort with automation, AI augmentation, and lightweight product management.

Responsibilities

• Grow and retain a broad SMB portfolio with productized services and subscriptions (MRR/NRR focus).
• Build an AI-first automated GTM: digital demand gen, inside sales/BDR motions, self-serve trials/POVs, onboarding.
• Collaborate with product/engineering to transform the client portal and internal platforms to a self-service model (matching, proposals, billing, usage dashboards).
• Instrument the funnel: CAC, payback, churn, activation, expansion; run continuous A/B testing.
• Maintain healthy unit economics and playbooks that scale.

Skills

5–8+ years SMB/mid-market growth

Subscription/usage-based offerings

AI tools adoption

Data-driven mindset

AI platforms & genAI familiarity

Job description

FullStack Labs, Inc. seeks an Account Executive to own and grow a high-velocity SMB portfolio with productized services and subscriptions, focusing on recurring revenue (MRR/NRR).

You’ll build an AI-first go-to-market and drive digital demand generation, inside sales motions, and self-serve trials. You will collaborate with product and engineering to enable self-service client interactions, optimize the client portal, and optimize billing and usage dashboards while maintaining strong unit