Head of Site Events & Experiential Activation

Compass Group USA; Gaithersburg (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA is seeking a Director, Site Events & Activations to lead development, proposal and delivery of site-based events for a major client account across multiple locations. The role sits in an outsourced services model and focuses on creating a hospitality‑led, service‑first culture through strategic event programs.

The Director will guide planning, calendar development and cross‑functional collaboration with client leaders, partners and vendors, ensuring outcomes, inclusivity and

Qualifications

• Bachelor’s degree preferred, but not necessary if candidate has related conference services experience.
• 7 to 10 years hotel or conference center experience.
• Abreast of industry trends.
• Superior quantitative, oral and written communications and problem‑solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
• Proactive mindset to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior.

Responsibilities

• Provide strategic and operational leadership for the development, proposal, and delivery of site-based events and activations.
• Work within an outsourced services model, establish planning framework and annual calendar of events.
• Ensure calendar aligns with client priorities, workplace objectives and employee experience goals.
• Champion customer service excellence as part of the operating model; events should be welcoming and inclusive.
• Oversee budget planning, governance, continuous improvement and performance measurement; drive calendar innovation.

Skills

Event leadership

Client partnership

Hospitality focus

Strategic planning

Budget management

Communication skills

Education

Bachelor’s degree or related experience

Tools

Excel

PowerPoint

Job description

Compass Group USA is seeking a Director, Site Events & Activations to lead development, proposal and delivery of site-based events for a major client account across multiple locations. The role sits in an outsourced services model and focuses on creating a hospitality‑led, service‑first culture through strategic event programs.

The Director will guide planning, calendar development and cross‑functional collaboration with client leaders, partners and vendors, ensuring outcomes, inclusivity and