Head of Security & Risk — Luxury Resort

Rio Mar Hospitality Management; Puerto Rico; On-site; USD 70,000 - 95,000; Full time

Job summary

Wyndham Grand Rio Mar in Puerto Rico is seeking a Security Manager to oversee all security operations, develop strategies, and lead crisis management efforts. The role focuses on protecting guests, employees, and assets with sound judgment under pressure.

Ideal candidates have at least two years in security management, a related degree, and proficiency with surveillance systems and security software. Hospitality experience in luxury settings is preferred; strong leadership and communication are

Qualifications

• Minimum of 2 years of experience in security management, law enforcement, or military roles.
• Bachelor's degree or Associate degree in Criminal Justice, Security Management, or related field
• Strong understanding of security principles, practices, and technologies
• Analytical mindset to assess risks and develop mitigation strategies
• Crisis management and problem-solving skills
• Adaptability in responding to security incidents and emergencies
• Proficiency in security management software, surveillance systems, and MS Office

Responsibilities

• Develop, implement, and manage security policies, procedures, and protocols to protect assets, employees, and customers
• Conduct risk assessments, threat analyses, and security audits to identify vulnerabilities, mitigate risks, and maintain physical security measures such as access controls, surveillance, and alarm systems
• Monitor security operations, including patrols, inspections, and incident response, and respond promptly and effectively to security incidents, breaches, and emergencies following established protocols
• Coordinate with external security agencies, law enforcement, and regulatory authorities to address incidents, emergencies, and investigations
• Train and educate employees on security protocols, emergency procedures, and crisis management to build security awareness and preparedness
• Manage security personnel, contractors, and vendors, providing guidance, support, and performance feedback
• Maintain accurate records of security incidents, investigations, and corrective actions taken
• Stay current on security trends, technologies, and best practices, recommending and implementing improvements to security programs and systems
• The duties and responsibilities outlined above are representative of the position and are not intended to be an exhaustive list of all functions performed
• Perform other duties as requested by management.

Skills

Security management

Risk assessment

Crisis management

Surveillance systems

Security software

Leadership

Education

Criminal Justice degree

Security Management degree

Tools

MS Office

Surveillance software

Access control systems

Job description

Wyndham Grand Rio Mar in Puerto Rico is seeking a Security Manager to oversee all security operations, develop strategies, and lead crisis management efforts. The role focuses on protecting guests, employees, and assets with sound judgment under pressure.

Ideal candidates have at least two years in security management, a related degree, and proficiency with surveillance systems and security software. Hospitality experience in luxury settings is preferred; strong leadership and communication are