Pharmaceutical Sales - Neuroscience Hospital Specialist - San Jose, CA

Otsuka Pharmaceutical Companies (U.S.); San Jose (CA); On-site; USD 116,000 - 166,750; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) match

Flexible time off

Job summary

Otsuka Pharmaceutical Companies (U.S.) seeks a Hospital Specialist to engage healthcare professionals and enhance patient experiences using innovative communication strategies.

This position requires 2+ years in pharmaceutical sales and the ability to travel extensively. The role offers a competitive pay range between $116,000 and $166,750 plus incentives, with comprehensive benefits including medical, dental, and tuition reimbursement.

Qualifications

• 2+ years of pharmaceutical or medical device sales experience.
• 4+ years of sales experience with HCPs, ideally representing multiple products.
• Ability to work in a transforming environment.

Responsibilities

• Engage healthcare professionals using various tools.
• Conduct proactive outreach about product access and guidance.
• Provide market insights and feedback to support business goals.

Skills

Pharmaceutical sales experience

Customer engagement

Territory analysis

Strategic thinking

Job description

Job Summary

Otsuka America Pharmaceutical Inc. is a global healthcare company focused on developing innovative pharmaceutical and nutraceutical products that address unmet medical needs and promote everyday health.

Responsibilities

As a Hospital Specialist, you will engage healthcare professionals (HCPs) using in‑person, virtual, and digital tools to provide expertise on Otsuka products and approved indications. You will represent Otsuka in local care delivery, collaborating with cross‑functional teams such as Medical, Market Access, and Patient Support to enhance patient experience and support HCPs in delivering optimal care.

• Conduct proactive outreach to HCPs regarding product access, on‑label information, and patient care guidance.
• Engage customers through virtual or digital tools, directing them to other colleagues (e.g., MSLs) when necessary.
• Facilitate speaker programs and organize local provider groups for discussions about experiences and outcomes.
• Provide market insights and feedback to the Area Business Lead, supporting local strategy and business goals.

Key Sales Capabilities

• Territory Analysis / Business Planning
  • Analyze competitive data and business reports to identify opportunities and track progress.
  • Develop territory business plans based on sales data and promotional budget.
  • Respond compliantly to competitive threats and opportunities.
  • Educate office staff on payer guidelines and reimbursement procedures.
  • Utilize promotional materials effectively.
• Selling Skills, Engagement & Account Pull Through
  • Maintain awareness of internal support resources and utilize them appropriately.
  • Use market knowledge to overcome objections and influence prescribing habits during office calls.
  • Identify professional groups to network with key opinion leaders.
  • Build strong relationships with all key office/practice personnel and focus on patient health.
  • Deliver effective and balanced office calls and sales presentations using approved marketing materials and technical references.

Qualifications

Required

• 2+ years of pharmaceutical or medical device sales experience.
• 4+ years of sales experience with HCPs, ideally representing multiple products.
• Reside within a 50‑mile commutable distance of the primary city in the sales territory.
• Field travel by car up to 70% of the time, with some overnight travel potential.

Preferred

• Cross‑functional industry experience in commercial life sciences or related field.
• CNS product experience highly valued.
• Ability to thrive in an ambiguous, transforming environment.
• Track record in coaching, training, and mentoring peers.
• Commitment to ethical business practices, regulatory understanding, and compliance with company policies.
• Strong ability to assimilate and communicate complex clinical and product information.

Competencies

• Accountability for Results – Focus on key objectives and lead change.
• Strategic Thinking & Problem Solving – Consider long‑term impact to customers and business.
• Patient & Customer Centricity – Prioritize customer needs and stakeholder interests.
• Impactful Communication – Communicate with logic, clarity, and respect.
• Respectful Collaboration – Value diverse perspectives to reach common goals.
• Empowered Development – Pursue professional growth as a business imperative.

Pay Range

Minimum $116,000.00 – Maximum $166,750.00, plus incentive opportunity. Actual pay may vary based on experience, skills, and internal equivalency.

Benefits

Comprehensive medical, dental, vision, prescription drug coverage; life, accidental death & dismemberment, disability insurance; tuition reimbursement; student loan assistance; 401(k) match; flexible time off; paid holidays and leave programs.

Equal Opportunity

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if your ability to apply is limited.

Disclaimer

This job description provides a general overview of the role. It is not exhaustive and may be amended to meet changing business needs.