Head of sales marketing finance

Volvo Car Corporation; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Volvo Car Financial Services is seeking a Finance Market Manager for the Great Lakes market. This role develops and maintains strong relationships with Volvo retailers across multiple states and leads initiatives to achieve sales, satisfaction, and operational targets.

The position requires travel three to four days per week and may include overnight stays. Candidates should have automotive F&I experience, data analysis skills, and a track record of driving performance in retail finance.

Qualifications

• Bachelor’s degree or equivalent experience in finance or business.
• Minimum 3–5 years in automotive retail or F&I.

Responsibilities

• Develop and maintain loyal relationships with Volvo retailers in the market.
• Achieve sales, customer satisfaction and operational targets.
• Coordinate with regional managers on retailer meetings and messaging.
• Monitor market KPIs and provide data-driven insights for CX and financing programs.
• Lead market activities and support credit/funding standards and training.

Skills

Automotive F&I experience

Data analysis

Power BI

Retail sales

Education

Bachelor’s degree or equivalent

Tools

Dealertrack

RouteOne

Microsoft Office

Job description

Finance Market Manager, Great LakesVolvo Car Financial Services (VCFS)The Finance Market Manager represents Volvo Car Financial Services by developing and maintaining loyal and strong working relationships with Volvo retailers throughout the market including Ohio, Michigan, Indiana and Western Pennsylvania. This position is responsible for achieving established measurable sales, customer satisfaction and operational results throughout our Great Lakes Market.The role includes a new Volvo company vehicle to meet the expectations of in-market travel three-four days per week, with possible overnight requirements.Achieve Market Targets and Objectives for the following: New Retail, New Lease, CPO and Pre-Owned Volvo penetrations, lease and retail e-contracting and VIP assurance products.

These are Monthly, Quarterly, and Annual Targets.

• Participate in monthly and annual planning sessions on sales, incentives, and financials.
• Coordinate with VCFS Regional Sales & Marketing Manager on retailer meetings and deliver messaging to retailers as needed.
• Work with and provide guidance to Retailer Principal and Retailer Management to achieve Retailer and VCFS combined objectives. Work cross-functionally with the in-market Volvo Cars Market Manager and Aftersales Market Manager
• Manage and prioritize Market activities, video conference, and/or in-person meetings to align penetration objectives.
• Monitor, review, and consult retailers on CX initiatives related to Retailer Customer Satisfaction processes driving increased customer satisfaction and J.Manage market implementation of sales programs, point-of-sale marketing materials, digital solutions, and available retailer resources.
• Provide market input on credit and funding standards, procedures, and strategies.
• Coordinate with JM&A Dealer Performance Managers on in-retailer performance metrics and training.
• Collaborate with the regional JM&A VIP Brand Manager to further VIP goals and initiatives throughout the market.
• Define Retailer improvement programs based on targets and objectives.
• Attend VCFS and Volvo Cars sponsored meetings outside of market.
• Complete other assignments as needed, including ensuring dealer agreements are up to date and managing retailer title delinquency to VCFS standardsStrong management abilities (coaching, teaching, developing others) – demonstrated success.
• Ability to analyze issues and data systematically to find opportunities and successes.
• Ability to utilize all aspects of Microsoft Office Suite tools to communicate, analyze data, track trends, and retrieve relevant information.
• Proficient in Microsoft Power BI or business intelligence platform
• Broad knowledge of F&I and Retail Sales experience, which is usually acquired through a combination of education (Bachelor’s Degree, or equivalent experience) and at least 3-5 years of Automotive retail experience.
• Proven track record of success selling F&I products at the retail level.
• Experience with Dealertrack and RouteOne platforms including credit application submission and digital contracting.Positive attitude, proactive, flexible
• Strong management abilities (coaching, teaching, and developing others); Ability to plan and prioritize while committed to delivering in time and with right quality

Compensation is determined based on experience, qualifications, internal equity, location and company guidelines