Head of Revenue Operations - US

perk; United States; Hybrid; USD 150,000 - 240,000; Full time

Job summary

Perk is seeking a Head of North America Revenue Operations to own the full RevOps scope for NA and scale the operating model. You will lead a team of 5, reporting to the global VP of Revenue Operations, with dotted-line connections to Europe to create a single connected global operation.

You will manage sales operations, enablement, commissions and reporting, GTM engineering and deal desk, ensuring consistency across regions and fast, data-driven decision making.

Qualifications

• 8+ years in Revenue Operations, Sales Operations or a related GTM ops role at a SaaS/tech company.
• 3+ years leading a team and managing cross-functional initiatives.
• Strong data literacy with metrics-driven decision making and BI tool experience.

Responsibilities

• Own the North America revenue operations: sales process, GTM approach, and pipeline management for SDR, SE and account teams.
• Design and implement enablement plans aligned with global frameworks to drive business outcomes.
• Support commissions, reporting, and regional campaigns; partner with Finance on terms.
• Own GTM engineering: automation, AI-enabled workflows and integrations across the sales stack.
• Lead a team of 5 with a dotted-line to Europe; set priorities and ensure scalable operations.

Skills

Revenue Operations

Sales Operations

GTM operations

Leadership

Data-driven decisions

Tools

Salesforce

Looker

Tableau

Job description

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more.

About the Role

We are looking for a Head of North America Revenue Operations to own the full RevOps scope for our North America business and build the machine that helps it scale. You will lead a team of 5 and report to the global VP of Revenue Operations. Your team covers sales operations, enablement, commissions and reporting, go-to-market engineering and deal desk. Each person on the team has a dotted-line into the matching central team in Europe, so the job is to run one connected global operation while shaping it around how North America sells.

What You'll Do

• Sales operations: Own the sales process and GTM approach for the SDR, SE and account manager teams in North America: how pipeline is generated, qualified, progressed and expanded. Keep the process consistent across the 3 roles and the handoffs between them, and make sure global process changes land well in North America. Work with the systems team to scope system requirements: turn process needs into clear specs, prioritise them and check that what gets built supports how the teams sell.
• Enablement: Design and implement enablement plans for the SDR, SE and account manager teams in North America, based on business needs. Align those plans to the global enablement frameworks and ways of working, To drive agreed business outcomes.
• Commissions and reporting: Support global and North America commission operations: calculations, queries, target setting and North America specific campaigns. Support insight generation, management and manager-level reporting for North America.
• Go-to-market engineering: Own GTM engineering for North America: automation, AI-enabled workflows and integrations across the sales stack that give sellers more time with customers. Prioritise builds with the central GTM engineering team so work is shared across regions rather than duplicated.
• Deal desk: Own deal desk for North America: pricing, quoting and approvals that let deals close quickly within company guardrails. Partner with Finance and Legal on non-standard terms.
• Leading the team and building the machine: Lead and develop a team of 5, with each person dotted-lined into a central team in Europe. Set priorities, manage performance and act as the point of alignment between regional and central. Define what is run locally and what is run centrally, so the North America operation scales without adding complexity. Partner with North America sales leaders and the VP of Revenue Operations.

What We're Looking For

• 8+ years in Revenue Operations, Sales Operations or a related GTM operations role at a SaaS or technology company, including 3+ years leading a team.
• Breadth across the 5 areas: hands-on depth in some and enough credibility in the rest to lead them well.
• Strong command of Salesforce and a BI tool (Looker, Tableau or similar), and comfort making decisions from data.
• Experience running or supporting commission plans, and working closely with Finance.
• Familiarity with automation, AI tooling and GTM engineering, and a track record of using them to remove manual work.
• Experience leading in a matrix or dotted-line structure, ideally a regional team inside a global function.
• Strong stakeholder management with sales leaders and executives, and the ability to hold a position when the data supports it.
• Based in North America, with working overlap with our European teams.
• A plus: experience in B2B SaaS across multiple segments and regions.