Head of Revenue Operations

General Counsel AI, Inc.; United States; Remote; USD 160,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & Disability Insurance

Retirement Plan

Parental Leave

Learning & Development allowance

In-Office Meals

PTO 15 days + 5 sick days

Company Holidays

Home Office Setup

Cell Phone Reimbursement

Relocation Support

Job summary

GC AI is seeking a Head of Revenue Operations to establish and lead a new revenue operations function. You will shape strategy across marketing, sales, customer, and partnerships, hire and grow a high-performing team, and implement scalable processes and technology to drive revenue growth.

You'll work in a fast-paced, AI-driven legal tech environment, partnering with executives to align cross-functional teams and deliver measurable outcomes.

Qualifications

• 7+ years in revenue/sales/marketing operations or related roles, with leadership experience.
• Proven track record building rev ops functions or leading transformative initiatives in B2B SaaS, ideally legal tech or AI-driven software.
• Experience recruiting, hiring, and managing cross-functional teams in high-growth environments.
• Ability to design processes, structures, and tech stacks for marketing, sales, customer, and partner operations.
• Excellent communication and collaboration skills to align diverse stakeholders.

Responsibilities

• Build Revenue Operations from the ground up with a holistic strategy covering marketing, sales, customer, and partner ops.
• Hire, onboard, and mentor a high-performing revenue ops team.
• Create scalable processes for demand gen, forecasting, pipeline management, retention, and partner strategy.
• Select, implement, and integrate a best-in-class tech stack.
• Drive cross-functional alignment across Sales, Marketing, Product, Customer Success, and Partnerships.
• Translate GTM initiatives into programs to grow pipeline, accelerate deals, and maximize CLV.
• Define KPIs, measure impact, and drive data-driven decisions.
• Balance hands-on execution with strategic leadership to shape the vision and roadmap.

Skills

Revenue operations

Leadership

Cross-functional collaboration

Data-driven decisions

Sales & Marketing alignment

KPI analysis

Strategic thinking

Education

Bachelor's degree in business or related field

MBA or equivalent

Tools

Salesforce

HubSpot

Looker/Tableau

Job description

GC AI is the legal intelligence platform built for in-house legal teams and companies. Your decisions shape the product, your impact is immediate, and you own your work from day one.

More than 2,100 companies run their legal work on GC AI, including 300+ public companies, 75+ unicorns, and teams at Nestlé, Hitachi Digital, Lockheed Martin, Miro, Bass Pro Shops, Riot Games, SKIMS, Liquid Death, Vercel, TIME, and Post Holdings. The platform holds an 80 NPS, more than double the B2B SaaS industry average, reinforcing GC AI as the leading legal AI platform for companies of all sizes.

GC AI has doubled ARR in six months. We won #1 Highest Customer Satisfaction at the 2026 SaaS Awards. Our investors include Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

You’ll define how things get built, not follow someone else’s playbook. Six principles guide how the team works:

• 1% Better Every Day: small, compounding improvements across everything you ship.
• Customer Obsession: start with the customer and work backward.
• Ship Today: bias toward action and iteration over perfection.
• Find a Way: resourcefulness and ambition over constraint.
• Care: be direct, like an honest friend, even when it’s uncomfortable.
• Own It: full accountability, proactive communication, and attention to detail.

About the Role

We are seeking a Head of Revenue Operations to build and lead our revenue operations function from the ground up at GC AI. This role will report to Andrew Conley (CRO). You will have unparalleled visibility into company-wide initiatives and the autonomy to shape the strategy and execution of marketing, sales, customer, and partner operations. You will be a hands‑on operator and visionary strategist, responsible for hiring and building a high‑performing team, establishing scalable processes, and selecting the right technology stack to drive revenue growth.

We’re looking for a self‑starter who thrives in ambiguous, fast‑paced environments, with deep expertise in revenue operations and a proven ability to go from 0 to 1. Ideally, you’ve built revenue operations functions or led transformative initiatives independently, not just supported senior leaders, and are passionate about aligning cross‑functional teams to deliver measurable outcomes in a legal tech, AI‑driven market.

What You’ll Do

• Build Revenue Operations from the Ground Up: Design and implement a comprehensive revenue operations strategy, encompassing marketing, sales, customer, and partner operations, to optimize the end‑to‑end revenue lifecycle and drive sustainable growth.
• Hire and Lead a Team: Recruit, onboard, and mentor a high‑performing revenue operations team, fostering a culture of collaboration, accountability, and excellence.
• Create Processes and Structure: Develop and document scalable processes for demand generation, sales forecasting, pipeline management, customer retention, and partner strategy
• Select and Implement Technology: Identify, acquire, and integrate a best‑in‑class technology stack to support revenue operations and enhance team efficiency.
• Drive Cross-Functional Alignment: Partner with Sales, Marketing, Product, Customer Success, and Partnerships teams to align strategies, streamline workflows, and ensure consistent messaging and execution for legal industry buyers.
• Optimize Revenue Performance: Translate go‑to‑market initiatives into actionable programs that fuel pipeline growth, accelerate deal cycles, improve win rates, and maximize customer lifetime value.
• Measure and Report Impact: Define and track KPIs (e.g., revenue growth, pipeline velocity, customer retention rates, partner contribution) to assess performance, identify bottlenecks, and drive data‑driven decisions.
• Act as a Strategic Doer: Balance hands‑on execution (e.g., building playbooks, configuring tools, training teams) with strategic leadership to set the vision and roadmap for revenue operations.

What You’ve Done

• 7+ years of experience in revenue operations, sales operations, marketing operations, or related roles, with at least 3 years in a leadership position.
• Proven track record of building revenue operations functions or leading transformative initiatives from scratch in a B2B SaaS environment, ideally in legal tech or AI‑driven software.
• Experience recruiting, hiring, and managing cross‑functional teams in a high‑growth startup or scale‑up.
• Demonstrated ability to design and implement processes, structures, and technology stacks for marketing, sales, customer, and partner operations.
• Exceptional communication and collaboration skills, with the ability to align diverse stakeholders and drive consensus in ambiguous settings.
• Strong analytical mindset, with expertise in defining KPIs, leveraging data, and optimizing revenue performance.
• Self‑starter mentality, with a history of thriving in fast‑paced environments and balancing strategic planning with tactical execution.

Nice to Have

• Familiarity with the legal domain or legal text processing.
• Experience with AI technologies
• Proficiency with revenue operations tools
• Experience with sales methodologies like MEDDICC/Command of the Message.
• Track record of implementing technology stacks or contributing to technical/process documentation.

A Note On Pace

We’re building something new in a once‑in‑a‑generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.

How We Work Together

GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you’re in a location without an office, expect up to 10% travel (and more for customer‑facing roles).

Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in‑person culture. We currently hire across the United States and Canada.

Perks & Benefits

• Medical, Dental & Vision — Comprehensive coverage for you and your family
• Life & Disability Insurance — Added protection when you need it most
• Retirement Plan — Plan and save for your future
• Parental Leave — Time to focus on what matters most
• Continuous Development — Up to $3,000/year for job‑related learning & development
• In‑Office Meals — DoorDash credits for breakfast, lunch & dinner
• Paid Time Off — 15 PTO days + 5 sick days, with opportunities to accrue more
• Company Holidays — 15 company holidays + 3 additional “Me Days”
• Home Office Setup — $500 for new hires to build out their workspace
• Cell Phone Reimbursement — $50/month toward your phone bill
• Relocation Support — Assistance to help make your move easier

Equal Opportunity Employment

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. #LI-GCAI