Head of Restaurant & Bar Operations: Guest Experience

Minor Hotels Europe and Americas; New York (NY); On-site; USD 160,000 - 190,000; Full time

Job summary

The Wolseley New York is seeking a transformative leader to direct all food and beverage operations in alignment with brand standards and commercial objectives. You will drive guest experience, quality, and service while building high‑performing teams across a flagship property.

Responsibilities include leading budgeting, forecasts, and financial governance with the finance function, ensuring regulatory compliance, and representing the brand at key events.

Responsibilities

• Provide a consistent, high‑profile leadership presence within all F&B guest‑facing operations.
• Cultivate exceptional guest relationships and ensure a consistently exceptional guest experience.
• Lead and develop teams to deliver exemplary quality and service across all outlets.
• Oversee budgeting, forecasts, and financial governance with the Finance team.
• Ensure compliance with licensing, regulatory, and brand standards across the operation.
• Partner with Club Director and senior leadership to execute strategy and governance.

Job description

The Wolseley New York is seeking a transformative leader to direct all food and beverage operations in alignment with brand standards and commercial objectives. You will drive guest experience, quality, and service while building high‑performing teams across a flagship property.

Responsibilities include leading budgeting, forecasts, and financial governance with the finance function, ensuring regulatory compliance, and representing the brand at key events.