Head of Residential Construction Operations

Contractor Staffing Source; Newton (MA); On-site; USD 140,000 - 200,000; Full time

Job summary

Contractor Staffing Source in Newton, MA is seeking a Head of Residential Construction Operations to lead multiple remodeling projects, optimize scheduling, and drive profitability. The role requires 15+ years of operations leadership in residential construction, strong SOPs, and excellent communication.

You will mentor project managers and coordinate with departments to deliver high-quality homes on schedule.

Qualifications

• 15+ years of operations leadership experience in residential construction/remodeling
• Proven ability to lead multi-project operations and coordinate teams
• Strong knowledge of margins, labor productivity, job costing and cost controls
• Ability to create SOPs, uphold standards, and improve throughput
• Clear communicator capable of resolving conflict and aligning teams
• Proficient with job-tracking software and tech tools (Excel, CRM, PM tools)

Responsibilities

• Oversee day-to-day operational performance across multiple active residential remodeling projects, maintaining consistency, quality, and profitability.
• Develop and maintain a reliable scheduling system, ensuring labor, materials, and subcontractor capacity align with the sales pipeline and project commitments.
• Manage project margins, labor productivity, material controls, and change order procedures; establish KPIs to monitor performance.
• Maintain quality control, improve homeowner experience, and uphold safety, communication, and job site cleanliness.
• Lead, coach, and develop project managers and operations staff; strengthen subcontractor relationships through clear expectations and reviews.
• Improve job tracking, documentation, communication, and overall operational efficiency as the company grows.

Skills

Leadership

Operations management

Financial acumen

Process excellence

Communication

Tech-savvy

Tools

Excel

CRM platforms

Project management tools

Job description

Head of Residential Construction Operations

Location: Newton, MA (On-Site; projects across Greater Boston)

Lead with Excellence at a Reputable Residential Remodeling Company!

Are you a dynamic, process-focused leader who performs well in a fast-paced environment? A reputable residential remodeling and home improvement company serving the Greater Boston area for nearly 40 years is seeking an experienced Head of Residential Construction Operations to oversee and improve daily operations across production, scheduling, resources, systems, and team performance.

In this important leadership role, you will ensure high-quality project delivery, effective resource management, and strong coordination between departments to complete exceptional residential remodeling projects on schedule and profitably. We are looking for someone with a proven history of managing multiple projects successfully while creating strong processes, eliminating bottlenecks, and promoting continuous improvement.

Why Join This Company?

• Impact: You will play a leading role in developing and improving systems that directly affect project results and client satisfaction.
• Leadership Opportunities: As the Head of Residential Construction Operations, you will help shape the company's operational strategy and guide the team toward success within a supportive leadership environment.
• Growth & Stability: Join a well-established company that has been a leader in residential remodeling in the local area for nearly 40 years, offering long-term growth potential and the opportunity to directly influence its future.

Key Responsibilities

• Operational Leadership & Execution: Oversee day-to-day operational performance across multiple active residential remodeling projects, maintaining consistency, quality, and profitability.
• Scheduling & Resource Planning: Develop and maintain a reliable scheduling system, ensuring labor, materials, and subcontractor capacity are aligned with the sales pipeline and project commitments.
• Financial & Performance Management: Maintain profitability by managing project margins, labor productivity, material controls, and change order procedures. Establish KPIs to monitor operational performance.
• Quality & Client Experience: Maintain consistent quality control, improve the homeowner experience, and uphold high standards for safety, communication, and job site cleanliness.
• Team Leadership & Development: Lead, coach, and develop project managers and operations staff to achieve high-level performance. Build stronger subcontractor relationships through clear expectations and regular performance reviews.
• Systems & Continuous Improvement: Improve job tracking, documentation, communication, and overall operational efficiency as the company continues to grow.

What You Bring

• Experience: 15+ years of operations leadership experience, ideally within residential construction, remodeling, or home improvement. Experience in design/build operations is preferred.
• Leadership: Demonstrated ability to manage multi-project operations and lead teams toward achieving company goals. Strong experience in scheduling, subcontractor management, and client service.
• Financial Acumen: Strong knowledge of margins, labor productivity, job costing, and cost controls.
• Process-Driven: Ability to create Standard Operating Procedures (SOPs), uphold standards, and improve operational throughput.
• Strong Communication: A clear communicator who can resolve conflict, align teams, and maintain high standards without unnecessary drama.
• Tech-Savvy: Comfortable using technology and job tracking systems, including Excel, CRM platforms, and project management tools.

Compensation & Benefits

• Salary: Competitive base salary ranging from $140,000 - $200,000 based on experience, plus performance bonuses.
• Benefits: Paid time off, a comprehensive benefits package, and long-term growth opportunities.
• Leadership Role: Direct influence over the company's operations and systems, with opportunities to help shape its continued success.

Why You'll Love Working Here

At this reputable residential remodeling company, operations leadership is not simply about managing daily activity; it is about leading with clarity, driving improvements, and ensuring projects exceed client expectations. If you are a leader who enjoys creating structure, solving problems, and building accountability, this may be the right role for you. The company offers a collaborative environment where your contributions will make a meaningful impact, and you will work alongside a team that values quality, integrity, and growth.