Head of Regional Operations & Efficiency

Sunrise Telecom Inc; Richmond (IN); On-site; USD 110,000 - 150,000; Full time

Job summary

Sunrise Telecom Inc is seeking a Director of Operations to oversee day-to-day operations across one or more regions. The role reports to the Vice President of Operations and requires strong leadership, process discipline, and a focus on profitability.

Responsibilities include supervising staff, maintaining performance metrics, ensuring safety and HR compliance, and driving continuous improvement across operations and administrative functions.

Qualifications

• 10+ years of operations management experience.
• Organized and motivated to provide project support.
• Conscientious professional with excellent organizational skills and pleasant phone manner.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Supervise all aspects of business from supplies to staff and production.
• Confirm quality and quantity of work at end of day.
• Maintain performance standards and metrics for crews.
• Oversee day‑to‑day staff performance and office operations.
• Ensure safety, HR policies, and required documentation are followed.

Skills

Operations management

Staff supervision

Organizational skills

Communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Sunrise Telecom Inc is seeking a Director of Operations to oversee day-to-day operations across one or more regions. The role reports to the Vice President of Operations and requires strong leadership, process discipline, and a focus on profitability.

Responsibilities include supervising staff, maintaining performance metrics, ensuring safety and HR compliance, and driving continuous improvement across operations and administrative functions.